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Many of you have brought to our attention concerns regarding solicitations involving Açai Berry products that bear Rachael Ray’s name or photo. Please note that Rachael Ray has not endorsed any Açai Berry products, and she is not involved with the solicitation of any such products. The use of her name or photo in connection with these solicitations is unauthorized. We want to apologize if you have experienced any confusion or inconvenience pertaining to this matter.
01.29.09 @ 2:28 pm
i saw a clip online advertising the acai noni burner and i ordered on line for a free bottle if i only pay shipping which was $4.99
but when it came it does not look like the bottles on line and i thought i would check out before i get it to see and it stated too that ophra too was advertising it as well.
on the bottle it has a web site for manufactured by panslabs.
http://www.panalabs.com but this web site does not come up
01.29.09 @ 2:46 pm
Thank you for clarifying this. Weight loss is always a hot topic and it is very easy to be fooled into believing the hype about a new “secrete”
01.29.09 @ 2:53 pm
that’s too bad. This is the reason that I ordered from the company called FWM Laboratories. This company is a fraud! If you don’t endorse this product, I am assuming you will pursue whomever is using your name and tying the links to these fraudulent websites to your good name. I am out 87.13 and for a product that was believed to be endorsed by you and Oprah…Checking the internet, I have found that I am not alone on this issue. FWM LABORATORIES SHOULD BE RESEARCHED AND PUBLICLY DISPLAYED FOR THE FRAUD THEY ARE.
01.29.09 @ 3:29 pm
I was instred in buying the acai berry product because I saw Rachael Ray’s picture on the ad’s so I decided to check it out before I placed an order, good thing I did I will not be buying it now
01.29.09 @ 3:53 pm
Yeah, I ordered this product also, because I saw it associated with her name!! It came while out of town and the companies charged my credit card for 89.31, 78.81, 29.95 and 1.17!! Tried to call them, very rude on the phone, would not refund amount and the number for the Acaci Berry people is disconnected!!
WOW, I am an idiot, just a fat girl trying to lose weight!!!!
01.29.09 @ 3:57 pm
I like a few of you saw this product, saw it associated with Racheals name and then did one of the most stupid things in my life, OREDERED IT. Well now my credit card has been charged for 89.31, 78.81, 29.95 and 1.17. Tried to call, people were rude and would not refund and number for Acaci Berry is disconnected completely!! Just a Fat Girl trying to lose weight and now am a STUPID fat girl!! BEWARE
01.29.09 @ 4:42 pm
I don’t understand buying something like this without researching it first. Those fad diets have never really worked and I would think Rachael/Oprah would have talked about it on their shows if they really endorsed it. People are always looking to make money and the diet fad people are no exception!
01.29.09 @ 4:50 pm
thanks for clearing that up, I was not sure that RR really did endorse this.
P.S. has she lost 27 lbs. like I have heard.
If so, how did she do it.???
01.29.09 @ 4:51 pm
thanks for clearing that up, I was not sure that RR really did endorse this.
P.S. has she lost 27 lbs. like I have heard.
If so, how did she do it.???
01.29.09 @ 7:21 pm
The same thing happened to me as angela (above comment). We got a call from our credit card company saying did we authorize these charges. They gave us their numbers and they were very uncooperative and even the power flush company that is suppose to go along with the acaci berry would not give us the company name and a supervisor. We then called the credit card company back and they suggested to close the account and then these fraudlents companies will not get their money. I suggest everyone do the same. I too am just a fat girl trying to lose weight. I will never never order anything like this online again. I am also glad to know that Rachael Ray is not endorse this.
01.29.09 @ 8:48 pm
while i was trying to exit the web-site[www.trypureacaiberry.net]an offer came on to try it for$1.99 so i did.after reading all the terms and conditions i saw that they used “models” and not actual users of the product.so i immediatey called to cancel.it was only about a half hour later.i was disconnected twicw which pissed me off good.so finally a third call and “daniel” answered.after going back and forth he claims i cant cancel until 24 hrs pass and of course i lose my 1.99.i will call tomorrow nite nad we’ll see what happens.look yull,we all need to quit looking for the quick fix and get back to basics.i’m going to the natural health store and start with a “flush” to get the toxins out of my body.then the rest is up to me.cut down on the junk food and start SWEATING!!!wish me luck.god bless p.s how did rachael really lose her weight!?
01.29.09 @ 8:56 pm
So glad I did’nt order. I think I’ll go to my local healthfood store for a littlr help losing 35lbs.
01.29.09 @ 9:13 pm
I was taken as well. I believed it was Rachel indorced. All sorts of charges on my card. I can not get them to correct my account, I really don’t have that much money to lose.
01.30.09 @ 5:40 am
April, You are not an idiot! These adds are all over my computer, with Rachael and Oprah. Let your credit card company know about this, they should refund your money. Good luck with the weight loss, I got a new puppy and have lost 14 pounds in one month. Try that if you can, you have to walk and move with them so much, half the time I forget to eat, or don’t get to finish. Go to the animal shelter near you, pick a puppy and loose weight!! Donna
01.30.09 @ 8:10 am
I have seen these websites (advertisements) all over, including Google and Facebook. I tend to ignore the banner advertisements on these sites, as 99% of them are fraudulent. Most grocery stores sell Acai berry juice products, or you can buy them at reputable sites such as http://www.gnc.com. GNC is also located in most shopping malls throughout the United States. There are safe places to find this berry and such other weight loss places. Remember that the majority of people who place banner ads on sites are not reliable.
01.30.09 @ 9:54 am
I have learned the hard way about ordering ANYTHING that is advertised on TV or internet banners. After fighting for months to get my money refunded, I came to promise myself the following and I do believe it can and will help others- here it is:
1. Everything advertised on TV will eventually be sold in grocery stores, Target, Wal Mart, etc. Buy it there and save all the shipping charges.
2. If I need to return it, there is no hassle, no questions asked and no fight to get my money back.
Always remember the axiom: “If it sounds too good to be true, it probably is.”
There is no magic food, pill or product that will help anyone safely lose weight. If your doctor tells you there is no medical condition interfering with your body’s ability to lose weight, modify your eating habits, exercise and sweat. Works for everyone.
Hope this helps.
01.30.09 @ 10:36 am
I got sucked in on this one too, because the ad said Oprah indorsed it. I was lucky though, I caught the charge on my card before they shipped the 78.00 product, contacted my credit card company and got the charges reversed. I will be more careful next time.
01.30.09 @ 11:48 am
I am so glad that I decided to come to this website before I ordered. I too hope that Rachel pursues the people using her name and hope that they are brought to some kind of justice for taking people’s money for a fraudulent product.
I too am trying to lose weight and I will now just do it the old fashioned way and exercise.
God Bless those in this situation. I hope you find some kind of resolution.
01.30.09 @ 11:50 am
I just ordered the free trials too. Ugh. I hope my credit card is only charged for the S&H for the “free trials”. Has anyone had their card charged for items they did not order? Thanks.
01.30.09 @ 12:23 pm
Wow! They are slick! I got lucky cuz my credit card fraud department got suspicious but the same thing happened - a $5.95 shipping charged turned into $83.88 + 3 shipping charges! And check the dates on our responses - all within the last 48 hours. They obviously have some kind of blitz going on and a lot of innocent people who saw Rachel’s pix fell for it - just like me. I only knew it was a fraud when I decided to check out Rachel’s site. How many others did not do that? Probably hundreds. What a scam on women who are just trying to lose weight. Sorry Rachel, no offense, but maybe we put too much trust in our celebrities.
01.30.09 @ 2:46 pm
I also am glad I checked this out before ordering online from one of the Acai sites. GNC sells Acai Berry supplements for $14.95. I think I will buy from them before getting sucked into a possible scam.
01.30.09 @ 3:32 pm
I sent for the free trial too, and then was billed for another $69. for a month supply, I was notified my my credit card fraud department about these charges. It seems there is a cancelation required within 15 days or this is on going until canceled. I should have checked this out more thoroughly and will certanly know better next time. Just want to let all of you out there to be sure to cancel or you will continue to be charged for something you don’t want.
01.30.09 @ 5:36 pm
I am a seller of a product called Monavie that has the acai berry in it It is a great product but we don’t call it a diet product it is for your health it will give you energy and could lead to some weight loss but for the most part just to help you to be healthy full of antioxidents and vitamines. If you want to try this product you can contact any Monavie seller and they will share the product with you. Most of use will give you a free bottle to see how the product might work for you. Thank you
01.30.09 @ 10:22 pm
I too beleived that Racheal was endorsing the Acai Berry Elite that I ordered. I placed the order then got to the “fine print” and cancelled within a half hour, but sitll recieved the “free” trial. Called to return the trial, I made three different calls and was given three different ways to return the trial, they even tried to tell me that I should share it with my friends since I would not get my 3.99 shipping fee back it was mine to keep because I had cancelled before it should have been shipped. I insisted on sending it back. Will be sending it back with a confirmation that they recieved the return and I also cancelled my credit card after reading all the complaints on may sites.
I agree I really feel really DUMB!
01.31.09 @ 2:53 am
If Rachael was endorsing something, I am sure she would be talking about it on her show. I personally never heard her talk about the acai berry diet. I remember she tried Monive and clearly did not like it.
01.31.09 @ 9:09 am
How is it legal for these Acai scam artists to post your picture all over the web saying you endorse this? What are you doing about it? Maybe it was dumb on my part not to check it out before ordering it. I’m out 91.00 not before I had to cancel my bank card and file a fraud report with my bank. Sure is alot to go through just for trusting a name like Rachael or Oprah.
01.31.09 @ 9:51 am
wait acai berries are supposed
to be healthy
01.31.09 @ 10:27 am
Well I was almost taking too. I visited the website and it a had a timer of 6 mins running, saying this offer only last 6 min until it runs out. Well I got distracted (Kids) and well they continued to let me order. So I was cautious, so then I decided to wait and was leaving the site and got the reduced S&H price. so then I decided why not give it a try. So I signed up, but for some reason my credit card would not go through. So I waited the next day I got an email from the site sayin you signed up blablabla. so i went to the site but it looked different so I searched into and there a multiple of different names connected to acai berry. acai berry burn, acia berry supreme, acai berry ionon something like that. And they all advertise the same way, with Rachel Ray, Opra even Dr.Oz with same timer and the reduced S&H and the same promises. I know this is long but it takes even longer to get your money back if you change your mind. Im glad my CC failed someone was looking out for me. Thank you Lord. good luck
01.31.09 @ 11:42 am
I too was interested because of supposedly Rachel Ray and Oprah’s endorsements, but I bought Acai Blast at our local GNC store for only $14.99.
01.31.09 @ 12:58 pm
I just canceled the berry & the bromalite, I’m suprised at my self for ordering these items, I hope I don’t have trouble with my credit cards.
I should have known better, I guess when your desprete you’ll try anthing!!!!
01.31.09 @ 1:32 pm
Yeah, I was also going to buy this product as well, I started to order it and after i clicked to accept it- It came back and said i had to re-enter my card number again and start over. I then started to think something was up. I clicked on the terms and conditions and found out that they charge you for you”free” sample if you dont cancel it within 21 days.. So i closed the site. Today i got a call from the company wanting me to have them send a “free” bottle and was telling me that it was being recorded and trying to get me to say the word “yes”. I hung up! But here is the number that showed up on my phone from the company if anyone wants to try to get to talk to someone- 201-918-4826.
01.31.09 @ 8:04 pm
I sincerely hope that you, Oprah, and Dr. Oz will seek legal action against these advertisers. Even if they weren’t scam artists, they should still seek your consent before using your name. It implies authorization on your part, and could damage your reputation as well. Most of the internet ads don’t even spell your name correctly!
01.31.09 @ 10:26 pm
Ladies,
I was also planning to order the Acai berry/ colon cleanse but not that the word is its all a scam, I’ve decided not to. I can recommend an herbal product thats available online called Cha de burg. I lost weight before when ephedra was legal and available, but I think I’m going to go back to the Cha de burg. I lost my bottle somewhere. Its an herb from Indonesia I think and it suppresses the appetite.
02.01.09 @ 12:13 am
Ladies,
Sorry the correct spelling is cha de bugre.
02.01.09 @ 7:39 am
I am a vey happy i came to this web of RR first. I wanted to see if there were any stories of weight loss with the products. Glad I did see RR web . I will always research first… You do the same… To many bad people out there..
02.01.09 @ 11:42 am
Hello ladies, I too just about got sucked into this scam…and luckily I acted quickly and called my credit card co and had my card cancelled and they took the info and sent it on to the fraud dept. I should have known better…when you see ads like this always go to snopes.com or investigate it further…if it sounds too good to be true…it usually is..but I do believe that colon cleansing is very good for you and the acai berry is also very beneficial…but like some of the other ladies said…just go to the your local health food stores and let them help you out!!! Take care & good luck!!!
02.01.09 @ 4:29 pm
OMG! I am always the FIRST to check snopes.com for scams, but failed to check this one out. Thanks to checking RR;s website I checked my account and have also been charged the $89.99 as of yesterday. Calling the credit card company tomorrow and feeling like a fool!
02.01.09 @ 8:45 pm
i almost ordered this stuff!!!! i’m glad i did some research.How did Rachel loss all her weight?
02.01.09 @ 8:57 pm
Wow, good thing I came to the real website before it decided to it complete order. I just had a funny feeling about Rachel really endorsing the use of this diet pill.
Good thing I went with the funny feeling this time around. I just contiune to stick with my rountine since Jan 1, exercise and portion control and so far I have lost 15lbs. honestly!!
02.01.09 @ 9:29 pm
i WAS ONE OF THE DUMMIES ALSO, THAT ORDERED THE ACAIBERRY. yOU GET THE FIRST BOTTLE free, if you cancel your membership in 14 days. When i saw on my credit card that i was being charged 87.13, i called, and said how can i cancel somthing that took me 23 days to get. I guess i was a lucky one i did get a refund. Never again will i be so DUMB
02.01.09 @ 10:53 pm
dear friends. i too saw this advertismemt too thinking rachael was with this product, along with oprah, and dr. oz, in which we all like. as well as with the colon cleanse too from this so call girl from boston massachusettes i was reading, a young girl, with blonde hair, but is she really what she is, or just made up. at least i know now by looking it up before i was tempted to try it myself, and who is to say this person hasn,t gone on rachaels site reading what we all wrote as of now. so don,t buy it, is the answer. if we didn,t look it up, we wouldn,t of known.
02.02.09 @ 9:29 am
It looks like we all read the letter on rachel ray site about the young lady’s weight lose using acai berry and colon cleanse. How did that letter get on her site without her permission. I order but closed my credit card before any more charges could be submitted. That was easy because i have a seperate bank that i use for ordering so its easy to cancel the card. and if the bank lets anymore charges go thru after that it is there resp. to refund you. I will also contact the company and cancel in the time alotted for the trial.
02.02.09 @ 11:26 am
Interesting enough when I called to cancel my offer, after about 5 minutes of giving me a extension on my trial, A membership for $30/month. It got down to $16/month. A lot different than $79. I still cancelled.
02.02.09 @ 12:35 pm
With everyone ordering the “free” trials, how did the products work??? Did anyone lose weight like these scam companies promised? Any side effects? Thanks for all of your posts…you have saved me tons of money and headache for I almost placed an ordered over the weekend! And thanks for the info that GNC carries Acai Berry products.
02.02.09 @ 2:29 pm
I almost ordered this stuff too. But when I was on the web site, it kept popping up a timer and telling me to hurry. I felt pressured, like a salesman was standing there, so I decided to check it out further. I seen that you would be put on an auto-ship automatically and that put up BIG red flags to me. I didn’t order. I found a similar product at bodybuilders.com and it only cost $11.99. I might try that.
02.02.09 @ 2:29 pm
Great i ordered this because of the ad with Rachael Ray i watch her all the time. I love her cooking segments and that she is looking so great . Dumb me
02.02.09 @ 2:57 pm
I, too, was guilty of ordering because I thought Rachael and Oprah endorsed the products. Rachael has trimmed down, so I thought it was the Acai and Colon Cleanse. I was charged $69 before I had a chance to try Acai and it can’t be returned. The Colon Cleanse didn’t arrive, so I sent e-mail (no response) and called twice to find the staff to be very rude. The guy said he canceled the order and asked if I wanted to be charged $88. This was a stupid question to ask when I had no idea how the product worked. There is an advertisement of The Biggest Loser, Ali, with a different name. I watched Ali work her buns off to lose weight, not by Acai and Colon Cleanse. I’ve written on blogs of the girls who advertise for these companies, and they delete my posts.
02.02.09 @ 3:23 pm
I, too, am a fat woman trying to lose weight. I have tried everything and I almost tried the Acai berry diet. I was so upset with my weight after the holidays, I hired a trainer that I work with 2 days per week. I work out on my own 3-4 days per week and I eat less than 1600 calories per day. I won’t lie-it’s hard, but it’s getting easier. Especially since I lost 12 pounds in January and am trying for 18 pounds in February. You’ve just got to accept the reality of the hard work it will take and that it CANNOT and WILL NOT happen overnight. I know it will take 6 months to a year for me to reach my ultimate goal, but it will be healthy and it will be life-changing and permanent.
02.02.09 @ 3:24 pm
God…I just ordered this crap about 10 minutes ago, THEN found this blog…I’m on the phone now cancelling my debit card
02.02.09 @ 3:27 pm
WE ALL NEED TO STOP LETTING THESE FAKE ASS COMPANIES GET AWAY WITH THIS, STOP BITCHIN, AS I DID AFTER GETTING SCAMMED…BUT THEY ONLY GOT $3.95 FROM ME UNTIL SOMETHING JUST DIDN’T MAKE SENSE-SO I TRIED CALLING & THEY WERE RUDE(ONLY TO BE RUDE TO THE WRONG PERSON THOUGH…BECAUSE I GAVE IT RIGHT BACK TO THEM) AND TURN IN THESE FRAUDUENT SCAMMING COMPANIES TO THE BETTER BUSINESS BUREAU (WWW.BBB.ORG/) AND THE BBBONLINE (WWW.BBBONLINE.ORG/)….LIKE I DID. GOOD LUCK TO ALL THAT GOT/IS GETTING SCREWED. IT MAY BE A HEADACHE FIGHTING THE CHARGES, BUT I THINK IT’S WORTH IT…WHEN THEY END UP TAKING OFF THE CHARGES! SO DON’T GIVE UP!!!
02.02.09 @ 3:36 pm
I order the product as well as a cleanse. Did not recieve one of the products. Was chared $174.26 recieved a credit of $40.. and have not recieved anything else. I call every Mon. and Fri. about the problem. I have been lucky to speak with people, am denied to speak with supervisor but I make sure to write there name, time and day of call and what the convirsation was about. They did give me a conf# and check with your bank because once they give you a conf# they have 30 days before the bank will step in and help witht he situation. DON’T BUY ACAI BERRY PRODUCTS OR CLEANSE. IT DOESN’T JUST AFFECT ONE PERSON IT AFFECTS EVERYONE. GOOD LUCK TO ALL OF YOU TO GET A REFUND.
02.02.09 @ 3:40 pm
OK, I just checked my online account balance and an additional $34.95 was debited - since it was pending, my bank was able to put a stop on it…now I have to go without a debit card for 2 weeks, what a pain - oh well, that’s what I get I guess.
02.02.09 @ 4:25 pm
I tried to order this because I saw rachael’s pic on the ad. I have a prepaid visa card that you can get from like walmart and stuff, well the company didn’t accept debit cards.. THANK GOODNESS FOR THAT! But once that popped up saying that they wouldn’t accept debits cards, that put a huge flag up, I knew that this was a scam!
02.02.09 @ 5:26 pm
I too was fooled. I ordered the “free trial” of both the Acai and the Total Cleanse and both came, but when I tried to cancel, I was told I had to send back the product (at my expense) or be charged the full amount for the “free” sample AND be charged again for another month’s supply AND there is a fee for reshelving. I only ordered it because it appeared that Rachel Ray endodrsed the product. I never would have tried the “free trial” otherwise. Man oh man - live and learn the hard way!
02.02.09 @ 5:26 pm
Sue - you are the smart one. Wish I had done that!
02.02.09 @ 6:53 pm
I also orderd a free trial $5.95 shipping about 15 mins ago. I tryed to call to cancel but It’s a recording and said something about child support? The phone number I was given is 1-866-938-4832 Is there a number anyone knows of that I can call to cancle?
02.02.09 @ 10:12 pm
I also had a big problem with that product. I ordered it because it says that thats how rachel ray and oprah lost weight, plus it was just 5.95 so it sounded like a great deal. I tried it and it did not work at all.I tried cancelling but could never get a hold of them. After 15 days they automatically charged me $88 and I talked to my bank about getting my money back and also had to put my cedit card on hold just so they could stop charging me.
02.02.09 @ 10:46 pm
Just wanted to link another of these websites claiming that Rachael endorses this product.
http://www.acaielite.com/offer/acaielitelp2/?mid=110&subid=
This can’t be legal.
02.03.09 @ 4:43 am
Thank you everyone for your warnings. I went to the Free Trial page and was surprised to find the timer and no sign of authenticity. I was getting that strong “too good to be true” vibe so I stopped short of submitting my credit card information and decided to check Rachael’s official site. ALWAYS LISTEN TO THAT STILL SMALL VOICE!!! It will always tell you the truth. Best wishes to the poorer but wiser AND to all of us who face the hard, hard work of getting healthy the right way.
02.03.09 @ 9:15 am
Just got my bank statement…charged $87.13 for ACAI ELITE & $69.95 for Bromalite total fraud….read fine print that has to be cancelled within 14 days!!! I never got the product and was charged shipping. Lesson learned no quick way to lose weight and will cost lots of $$$$$
02.03.09 @ 9:25 am
Deanna..try these phone #’s Bromalite (866)897-0663 or (866)897-5734 Acai (866)949-0138
02.03.09 @ 12:29 pm
It is too bad that these companies can scam people so easily. They know that everyone is looking for that weight loss miracle that will be easier. Maybe one day someone will find it. But for now ladies and gentlemen, just do the best you can and eat as healthy as you can. I am going to GNC to find something for myself that works for me. This berry may be good, but like another person commented, it is going to be sold in the stores, if it probably is not in stores already. Do not be discouraged, help is on theway.
02.03.09 @ 1:21 pm
I saw the same thing. They even went as far as having a girls photo that claimed she was from the same city and state that I am. I was really skeptical. So I clicked on the link.I saw the timer running with a woman down in the corner of my screen talking. I’m glad I looked at this site! Thanks for you guys bringing this to my attention!
02.03.09 @ 1:24 pm
Here is the link: http://rachaelraydiet.com
Anything for money I guess. It’s hard enough losing weight with out being suckered out of money too. No wonder people give up. That’s just dirty.
02.03.09 @ 2:23 pm
Try calling 1-866-320-0038
or
email for refunds: fwmcancellations9@gmail.com
or mail
ATON SOLUTIONS, LLC
123 NW 13TH STREET
SUITE 212
BOCA RATON FL 33432
http://www.atonsolutions.com
02.03.09 @ 2:35 pm
Here you go:
The people who run this whole scam operation are:
JUAN ZUETTA (Runs the whole show, tells everyone what to do) ANTHONY PELLEGRINO (Designs the scam websites, graphics, etc.) VLADISLAV SKORO (Programmer who maintains entire scam e-commerce system, domains, server, etc.) SERGIO PADRON (Funds the whole operation and has already been blacklisted by VISA/MasterCard for chargebacks) DIEGO D. RODRIGUEZ
02.03.09 @ 3:58 pm
Do any of you guys read the terms and conditions at the very bottom of the page that states after 14 days they charge the full amount for the bottle? Nothing in this world is FREE. They sell the acia berry suppliment at GNC for less and it would be cheaper to try and see if actually did work. And you wont have to worry about all the extra charges on you credit card to someone you dont know.
02.03.09 @ 5:22 pm
I hear you all. I spent most of my afternoon trying to get my money back for this scam. I’m frustrated and demoralized, but I’m not quitting until I get every cent of my money back. This is just wrong - the implication in the ads is that the free trial is just that - free. It’s false advertising to charge you, even if it’s in terms and conditions, for something that is supposed to be free. Every one of us needs to contact the Better Business Bureau and holler until we get some satisfaction. Don’t accept that you were stupid - you were tricked by unscrupulous people who should come to justice. If we don’t do something about this, it will continue to happen to trusting souls like us. This is fraud - a crime punishable under the law. I for one will not accept that no refunds are given - I didn’t order their full-sized product and I don’t want it. I even sent back the free trials so I wouldn’t owe them anything. Now they owe me. How dare people treat other people like this. I refuse to be a victim.
02.03.09 @ 6:32 pm
I googled the Acai berry products and got a couple of web pages that said AcaiBurn was a reputable product. I read all the fine print and knew about the auto ship. They also added a couple of other things like Insider secrets and Comprehensive Weight Loss e-book…all with the opportunity to cancel. I ordered anyway. Called the Insider and Comp deals and cancelled immediately. Then began to check out other sites and found a complaint site connected to the AcaiBurn. I thought oh crap. I immediately called and cancelled the order, then called my credit card company. I got people on all three cancellations on the first try. They were all polite and assured me my orders were cancelled. When I spoke with my credit card company, I told them what I had done. The lady I spoke with commented that other people were calling to dispute charges by companies like this. She told me if any charges come up on my card, I can call and dispute them. My credit card company will fight my battle for me. They did it once before. NEVER again will I be so stupid. I’m going to GNC from now on. *sigh*
02.03.09 @ 7:54 pm
I ordered both the berries and the cleanse. I filed a complaint with the FDA and the hotline in DC for fraud. I intend to contact the BBB. My credit card company was the one that contacted me on the spot because someone was using my credit card at a grocery store in Israel. Something that has not been mentioned here is that when you go to check the product out, all the information is about the TM of the item you are looking for. This company has a long list of problems but you do not know who they are until after they ship the product to you (by their return address). When you look them up, you find out they are fraudulent businesses. My cleanse came for FWM Labotories in Hollywood FL. I also found that they have plants/offices in Miami, Boco Raton etc. The FWM in Hollywood had 2600 complaints by itself! When I visited the BBB to file complaint, I found that the parent company was in Indiana and their were 3000 complaints about them. I think their policy is to scam as many as possible and when the heat gets too hot they move to another site and change their name slightly so you can’t find them. Another sly practice they do is, when people return the product, they reseal it and mail it to the next customer! When I got both products the bottle was sealed on the outside of the cap but the inner foil was pulled up and then just laid back down. Who knows, it could be the product, poison, or fake powder. I guess my thoughts are, with this many people scammed, how can they still be out there doing business? What a bunch of crooks!
02.03.09 @ 8:39 pm
Well, I joined all of you and was surprised that Oprah and Rachel would endorse this product. It really is a scam. I don’t know how they got my credit card number because I never put it on anything. They had all my information and just mailed it to me today. I was already charged 3.95 postage . I called and was connected, after about 10 min. and talked to someone I could not understand and she was very annoyed with me when I told her I was going to call the atty. general of Fla. and report a scam because I got on a web site that had so many of the same reports. You can’t even ship it back. They don’t want it. I am 75 and I sure don’t want anything like that in my system. She said I should have read the whole contract and would have known I had to pay postage . I told her. “I didn’t even see the ad” She said they can’t refund postage and hung up on me. I was told to write the Atty. Gen. state of Fla. to report them so maybe if we all do that they will close them. It really is a scam
02.04.09 @ 10:16 am
I called in the correct amount of time to cancel and was hasseled about my reasons for quitting the product. I have not seen my charge card bill yet but hope I don’t have to go to battle with them there.
02.04.09 @ 12:40 pm
On general principles, I always have my credit card number generate a ‘temporary’ number valid for just a few days and with the exact limit I need when I make an online purchase.
Bank of America and Discover both have this function available on their web sites. I’m sure others do, also. It’s a small amount of time to prevent big problems.
02.04.09 @ 1:13 pm
I WANT TO GRAB EVERYONES ATTENTION SO IM GOING TO SAY THIS IS CAPS…I HOPE YOU GUYS READ THE TERMS ON THESE SITES YOU ORDERED FROM. SOME OF THEM HAVE MULTIPLE AGREEMENTS YOUR ENTERING INTO…NOT JUST THE ACAI BUT ONE OR TWO MORE GROUPS THAT ARE CHARGING YOU…READ CLOSLY. I CANNOT BELIEVE THEY ARE NOT SHUT DOWN.
02.04.09 @ 4:07 pm
I ordered mine on the computer and right on your comfirmation page it states you get these two extra things like, E-book which is listed on your credit card statement as (Membership), and insiders secrets which is commonly listed on your card as (Web Access FEE).. Just call the numbers listed beside them to cancel those little extra things! They will charge your card $9.95, for one and $7.95 for the other. Even if they do charge your card and you have problems getting through the phone # are: for Web access is 1-866-279-6513 and for the Membership the number is 1-800-989-5907. As far as the Acai Burn, this is a wonderful product and has worked for me!!! However the colon cleanse isn’t something you should buy on the computer. Go to your local health food store and buy a product called Wormwood complex or Black Walnut Complex. Just make sure they contain these three key ingredients, Black Walnut, Wormwood, and cloves. It’s very important these are used in combination with each other in order to fill all the bad bacteria. Black Walnut kills the adult bacteria and Wormwood kills the adolescent bacteria and cloves kill the eggs that are developing!! These are wonderful for cleaning out those nasty toxins in your intestine, which have a tendency to block nutrients from being absorbed. I’m thirty and have struggled all my life with weight this has given me the jump start my body needed!! Good luck! Oh, and the puppy idea is a great idea!!
02.04.09 @ 5:21 pm
Please don’t feel bad. They got me also. I had to call my Bank and my Credit Card and stop it. They still are sending those pills. I just refused them and send them back. It is a SCAM!!!
02.04.09 @ 7:39 pm
Hi Everyone,
I am so glad I went on this blog. My 17 year old daughter wanted me to order this because she said that Oprah and RR said it worked. So, I decided to go on the website and I thought…$4.99 is not much but I know that once a company has the cc#, they can add other amounts. I saw RR face and I thought I would just check out her website and see if she really talks about it and I could not find anywhere on her site. Then I saw the blog and thought…maybe it will be in there. I am so glad I did this first. Thanks everyone!
02.04.09 @ 8:07 pm
Thanks for posting this on your blog, I came to your website to see if I could email and ask that question. I received another email a saying that Oprah endorsed the Acai Berry and Total Cleanse Colon thing and almost tried it but this email sent up a red flag. I thought it may be possible you both endorse it but would verify first, glad I did!
02.04.09 @ 10:08 pm
I don’t know which company was doing this, but I’ve dealt with a Mona Vie representative who was great. I took one bottle as directed, and have to admit, I felt better after. I have a herniated disc in my back, and even my husband noticed that I moved better, and felt better. I don’t know about it value as a diet product, but as an all over health bonus, it’s great! I’m waiting for my second bottle now.
02.05.09 @ 6:12 am
For anyone out there who had to cancel their credit card to stop the use of their number: Check with your credit card company to see if they issue “Virtual Credit Card Numbers” upon request. I know CitiCard does. For any purchase you make, you can have them issue a “virtual” (”made-up”) number that only your credit card company & you know. You can regulate the number of times you want this “virtual” number used, once, twice or monthly. This would eliminate the need of having to completely cancel your credit card, if you run into this type of situation. It really is a great tool, especially for internet shopping!
02.05.09 @ 9:15 am
Do not order these free trial products. I still haven’t got the free trial and have been charged 4.99, 3.99, 87.83, and 85.91. I called and talked to Kate Wilson and Kally Parker, who were very rude, about the charges. They didn’t understand why I was so upset. I have no clue if I will get my money back, but this company is crap.
02.05.09 @ 10:41 am
April, you are not a fool.
All, once you know your credit card is being charge, you can send a letter to the CREDIT CARD company saying the charges are fraudulent and not to allow them and then they don’t pay them (or get them back, i’m not sure which).
Like so many have said - exercise and diet, exercise and diet. If there was truly a miracle “thing” out there, don’t you think it would be on the news and your doctor would tell you about it???? (That said, i cant seem to get my own self to lose weight, so sorry if it sounded preachy - i know it’s hard to lose)
02.05.09 @ 11:20 am
i too oder the free trial. tried to cancel but the person on the phone said he was the phone answering service and would take my name and someone would call me back i told him no i wanted to talk to some one now like his supervisor he said there busy.i told him tomorrow is to late my 15 days would be up.
so called the bank they said the charges would have to come through first. but he said that if thier no auth hold then i could cancel my card and no charges would go thur.so thats what i did.so far i was only charged the 5.95acai berry and 3.95 for total clense
seeing rachael and opras name on it
02.05.09 @ 11:39 am
I saw this add on “facebook” - it is Still on facebook with Rachel Ray endorsed - I tried it and the only thing it did was help me GAIN weight! I refused the “autoship” that I never asked to be put on. Now they claim they didn’t get the product back but show that I canceled. I wrote cancel on the package when I refused the product. $88.97; $88.62; $95.52 I hope this will help stop this product on the market! and I hope someone from Rachel Ray reads these blogs and stops her endorsement on facebook - my space - etc.
02.05.09 @ 12:17 pm
dear rach i thought not only you indorsed the acai but also the wuyi long tea plus your picture in on the web site check it out i thought thats how you lost all your weight you loook fab phyllis
02.05.09 @ 1:23 pm
I am so glad I read all this. I keep on searching for the correct website for the acai berry juice or pill. After looking at a bunch of websites, I though about searching at foodnetwork.com. Nothing came up with Acai berry. So I went to tag for Chefs and saw Rachel’s official website. I click, and took me here. And my questions were answer with this report. I’m so glad I though about searching first. I would really hate to loose money instead of loosing weight.
02.05.09 @ 1:28 pm
It definately pays to do the research. I had also seen this ad on Facebook with Rachels name and pic linked. There were also comments about Dr. Oz. When something sounds “to good to be true”, it usually is. I’m so glad I went to Rachel’s website and Dr. Oz. This is another reason I don’t order ANYTHING online.
02.05.09 @ 2:05 pm
Thanks to all of you ladies who posted. Presently my wallet is on my lap and I was just ready to order the products. However, I noticed that when I typed in Rachel Ray all of the other sites came up with their products. They were not the same product names that I had written down before so, I thought I would get on Rachel’s real site to see what she had to say. Then I saw the notation to “please NOTE that Rachel Ray does not endorse these products.” I started to read the blogs only to be sickened to hear what these companies have done to you. But, by you all taking action to write in to the blog I think a lot of people have been spared the agony that you went through. Again. Thanks to you all.
02.05.09 @ 4:00 pm
This GNS acai extract thing is a bid, fat scam. Oprah and Rach had better get their lawyers working on this mess as everyone has seen their endorsements for this product.
02.05.09 @ 5:22 pm
i too was going to buy this but my credit card company blocked the charge and called me to ask if i was ordering something online from a company in ENGLAND! of course i said no and decided that it must be a scam. if you look at some of the other websites you will see the same picture of the same body but they have different names with similar stories. i checked oprahs site…she has a disclaimer on her site and i am glad that rachael has also put one on this site. if the companies are not american companies then there is probably not much anyone can do about it although oprah’s site says her lawyers are pursueing it.
02.05.09 @ 6:19 pm
Thank You all for this information. I too ordered the berry and colontrim because of RR and Oprah name on it and then I came to this website. I just cancelled my credit card , live and learn nothing is that easy.
02.05.09 @ 6:56 pm
I DO ORDERED THE PRODUCT BECAUSE I SAW OPRAY AND RACHELS PICTURE AND NAMES LOOKS LIKE THEY ARE ENDORSING THE PRODUCT
I SHOULD KNOW BETTER NOTHING IS THAT EASY COST ME $150.00 FOR MY MISTAKE MONEY I CAN NOT AFFORD TO LOOSE
THERE MUST BE SOMETHING THAT YOU CAN DO ABOUT THIS FOR OTHER PEOPLE WHO ARE THINKING OF DOING THE SAME
02.05.09 @ 7:54 pm
Steve Burton who is an actor on General Hospital supposedly has a company that is selling Acai Berry. He wants to make enough money so that his family is financialy stable. I guess at other peoples expense. Check it out on the web.
02.05.09 @ 9:48 pm
AHHH!!! I almost ordered the products aswell! To make matters worse I was going to put them on my husbands credit card! I am sooo glad I checked Rachael’s website first!
02.05.09 @ 11:00 pm
I am a 62 yr old dummy. I fell for the adv.because RR & OP were on the adv. They said i would be charged $4.99. So tomorrow I will have to call the bank and stop payment on check for my own safty. Sorry I did not research. Learned lesson. Someone needs to do something about the false adv. with RR & OP on line. Later Girls and good weight loss.
02.06.09 @ 8:40 am
I am sooooo upset. I have never had this happen to me before nor have I bought a product simply bec it was endorsed by a celeb. The sad thing is I love the product….now after reading these comments I just feel sick. The only reason I found out about this was I wanted to order it for my mother in law and came directly to Rachael’s website bec I could not remember how I had ordered it the first time. When I called to cancel using not to nice of language the lady actually had the nerve to offer me an extended trial period and a discounted price. I am calling my bank now to stop this. So far only S&H have been billed so hopefully I will stop this in time. Sad thing is I ordered the cleanse as well. What an idiot.
02.06.09 @ 10:23 am
My story is the same as Patricia, 2/5/09. Thank you ALL for posting all these comments to spare people from making the same mistake. I’m glad I thought to do some research before I purchased this product and I found this blog.
02.06.09 @ 12:20 pm
Well, they almost got me too!!! I called my pharmacist before ordering it to see if it would interfer with prescriptions…He never heard of it, so a light bulb went off and I thought, if Oprah and Rachel endorsed it, there would be information regarding the product on their website or surely a banner to buy the product. Thank you so much for letting us know it is a false advertisement!!!! I hope more people look here first and I hope you all get your money back soon!!! Good luck to all in your struggle to loose weight!!!
02.06.09 @ 1:39 pm
You need to post the link to this disclaimer at the top of the homepage in BOLD.
Most people will not bother to look for it. Scrolling is too much trouble. Its easier to believe the bogus email then it is to check it out
On one complaint board alone there are over 640 complaints about this scam because no one bothers to check to see if its a scam before they get scammed.
02.06.09 @ 4:43 pm
does anyone have more advice on how to stop the charges? coming out of bank acct and i have no information on how to contact the makers. really hate to cancell bank acct. need help. really mad at myself. single mom cant afford this!
02.06.09 @ 4:54 pm
Add me to the list. I was looking at the product for improving my immunity. I looked at the “Pure Acai Berry” site, then backed out. Next day they call me as I had started to fill out the form. I don’t know what possessed me, I won’t even have a Paypal account because of identity theft. Stupidly I gave her my debit card number, then changed my mind when she started telling me all the details of the deal,I got passed to a supervisor after I wouldn’t agree and you are right, all they want you to say is the word “yes” so they can place the order. She asked me didn’t I want something to make me feel better, I said yes and boom, she placed the order and would not reverse it. The product arrived on Monday and Tuesday I called the number to return it. After about 20 minutes of them trying to convince me to keep it, even though I was very rude and said just give me the cancellation information and kept cutting them off, they kept going. I needed that info and needless to say, I got it after I told them I better not see any charges on my card as I was going to turn them in for fraud. They swore they would not charge my card, but I am still watching. Why I didn’t hang up when they first called, heaven only knows. If anybody needs the contact info, it is: Advanced Wellness Research Inc., #3 17th Ave. South, Nampa, Id 83651. 1-866-964-1011 or 1-866-484-2863
02.06.09 @ 10:51 pm
I bought it. Seeing Dr. Oz on Oprah made me think…well, maybe there is something to this and we all know Oprah is again losing weight. And, if RR says its good, hey. who am I to argue. I got the pills and took them. Side affects were being in the bathroom. Depends… don’t leave home without them.I talked with my doctor about the pills and he suggested I not take them. Next thing ya know , I was also shipped a bottle and was billed the 87.00. I called and they graciously cancelled by account. When they asked me why I was cancelling, I said it was on the advise of my physician. I haven’t heard a word from them since. Thanks to all of you for the info on GNC. You know that Yoplait makes a yogurt with blueberries and Acai berries. Tastes really good too. To all of us out there looking to lose the weight, I wish us well. It is a never ending battle.
02.06.09 @ 11:23 pm
Can you please address Rachel’s recommendation of Celebrity White Teeth…..there are many, many complaints agst WellnessWeb MD re: scamming people
who purchase this. Is there a place to purchase it that is completely safe?
02.07.09 @ 12:59 am
OH MY GOSH!! I TOO WAS ALMOST SCAMMED. I FILLED OUT MY NAME AND ALL MY INFO. WHEN IT CAME DOWN TO GIVING A CREDIT CARD NUMBER, I PAUSED FOR A REALLY LONG TIME. I DECIDED TO DO A LITTLE MORE RESEARCH AND I NOTICED THAT THERE WERE TONS OF DIFFERENT ACAI BERRY FORMULAS WITH A SLIGHTLY DIFFERENT NAME. THE MORE I RESEARCHED, THE MORE I HAD A FEELING IT WAS A SCAM BECAUSE EVERYONE OF THEM HAD RR’S AND OPRAH’S PIC ON IT. ONE OF THEM EVEN CLAIMED THAT IT WAS THE EXACT PRODUCT THAT OPRAH USES.SO I DECIDED TO CHECK OUT OPRAH’S & RR’S OFFICIAL WEBSITE TO SEE WHICH EXACT PRODUCT THEY USED, TO MY SURPRISE I READ THAT NEITHER ONE ENDORSED ANY PRODUCTS. I FEEL SAD FOR THOSE WHO WERE SCAMMED. I PRAY YOU GET YOUR MONEY BACK VERY SOON.
02.07.09 @ 1:21 pm
I saw the advertisement in About.com! I use About.com to look for information for some of my courses. When I saw the advertisement at the top of the window, it said “as seen on rachaelray CBC NEWS abc.” So, naturally as a woman who gained 30+ pounds over the last few years and someone who like Rachael Ray, I was interested.
I was immediately on edge when the advertisement looked like a blog from a woman in the town where I live. In addition, there was a link that looked like it was to a site that was conducting studies on the berry. However, it stated that the study was ending tomorrow! Well, that was just too much coincidence for me. So, I came straight to rachaelray.com and found out that, sure enough, it was all a hoax!
I’m a bit worried that the link I clicked on must have read information on my computer. If it knows where I live and what day I accessed the info, you can bet that it picked up other info. So, my caution to you is . . . don’t click on any links you are not familiar with!
02.08.09 @ 12:40 am
Sponsored Links1 Trick For Whiter Teeth
Rachel Ray’s Secret to Whiter Teeth. As seen on CNN & FOX.
http://www.best-teeth-whitening.com
This company is using Rachel Ray as an endorsement, but documented on the web site “Rip Off Bad Business” are numerous complaints of being scammed out of their money with only one alternative is the loss of their money and their charge cards being used and passed off to others to further max out their credit. The company advertises as Celebrity Sexy Teeth, Rachel should have her legal team look into the numerous complaints using her name as a come on. Check this web site for all documented complaints. Click here: Ripoff Report Search Results: Celebrity Sexy Teeth (Rip Off Bad Business)
02.08.09 @ 8:33 am
If you put it on your credit card….Well when you recieve your product, immediately call your credit card company…and dispute the charge. It does not cost anything,,,,but it will pull your money OUT OF THEIR LITTLE EAGER HANDS….it is taken off your charge bill and it sits for about30 to 60 days….for the offending party to respond…..get this..YOU DO NOT get charged…..but the offending party gets wacked 30.00 or 35.00 because you disputed this charge. Now I don’t know what kind of tricks they persue to get their butts out of this slam, but let me tell you this…..CREDIT CARD companies are more then happy to oblige you on a dispute. Atleast I know that is how my credit card dispute went. I have only had to dispute one item in my life…Nothing major…..just a 79.00 charge. So I hope this works for you out there. AND THANK YOU EVERYONE for your blogs….BECAUSE I ALMOST BOUGHT THIS STUFF this morning…but thought I would check out Racel Ray’s site….and that is when I MET all of you…>THANK YOU!!!!
02.08.09 @ 11:43 am
Wow, that was close! I clicked on this link:http://www.pureacaiberrypro.com/step01.aspx?AFF_ID=1001&SUBID1=4635, and came close to ordering when I noticed that, HELLO!?! RACHAEL”S NAME WAS MISSPELLED!!! Glad I checked it out here first!
02.08.09 @ 9:14 pm
Well add me to the list.. I called my CC Company and so far i have only been charged 4.99 si I cancelled that card so they cannot charge me for anything else I feel a little dumb but hey lesson learned im just thankfull i found these blogs b4 it was too late. Im sorry that some of you are out /or fighting for refunds nearing onehundred or more good luck too you all
02.09.09 @ 4:38 pm
I also got scammed by acaiberrydetox.com .I won’t bore you all with the same story repeated, however, I am not sure how they got all of you,but they got me through a link from aol that is still there. I beleive aol and other such online services have a duty to check out sponsors and links on their sites. I emailed someone about this at aol yesterday and have not yet heard from anyone. I see the link is still there under flat stomach or something to that effect. I am sure if we pressured aol with pulling membership they would comply.Does anyone have a phone number for aol? Let me know ….
Thanks;
Craig
crogers854@aol.com
02.10.09 @ 3:00 pm
My only question is yes the money part of it is a scam but does the product work?!
02.12.09 @ 10:22 am
I got duped as well with their “free” offer of the Acai Berry supplement. Thought anything associated with Rachael Ray was ligit. Not only did they charge me eighty-some dollars, I never received any more of the product! Disputed the charge and closed my account to prevent further charges. Hope I get my money back!
02.12.09 @ 11:55 am
I ALSO ORDERED THE ACAI BERRY AND THE TOTAL CLEANSE BROMALITE. DID NOT RECEIVE EITHER ONE BUT MY CHECKING ACCOUNT WAS CHARGED WITH THE SHIPPING AND THAN A COUPLE OF WEEKS LATER $87.00 FOR EACH CAME OUT OF MY CHECKING ACCOUNT FOR THE SAME THING PLUS OTHER CHARGES FROM THE PLACE I ORDERED THE ACAI BERRY FROM. WHEN I TRIED TO CANCELLED THE TRANSACTIONS WITH THE PHONE NUMBER, IT HAD BEEN DISCONNECTED. I HAD TO FILE A CLAIM WITH MY BANK AND CHANGE MY BANK CARD. PLEASE CHECK YOUR ACCOUNTS BECAUSE THEY WILL KEEP CHARGING YOU WITH THESE UNGODLY AMOUNTS OF MONEY.
02.12.09 @ 12:07 pm
My partner works with Nanny’s (producer)father at Southern CT ST University,Bob Vaden-Goad. I am asking for your help.
Fisrst let me say I love your shows and watch them faithfully. I hope the Rachel Ray show on ABC is not going off the air. I am getting an ad that a new show is due to start on 2/23/09. I hope it is not going to replace your show.
I have listened to your diet problem and how you used acubri to help lose weight. I have order the trial size of two different brands and I have discontinued the product before it was on a regular monthly mailing, but I have received these products even though I have discontinued them. I have called the distributer and asked to refund the product; first, the call is routed to a foreign country where they have trouble understanding english and I have a problem understanding them. Second: they give you a canned response, “our product is not refundable and the money has been withdrawn from the account.”
I have made repeated calls hoping I will get some one that understands that I have not opened the product nor did I order the product and I want to return it for a refund. No such luck. One distribuator has no telephone number on the product nor is there an address that you can write to.
I am retired on a fixed income and I have lost over $500 to date. I have no idea how much more they will charge to my account.
Please help, I can not afford any more charges to my account.
02.13.09 @ 12:23 am
I too looked at the Acai Berry website. I was tempted to place an order. I filled out the form and was ready to submit my credit card when I noticed other products being endorsed. I changed my mind about ordering and decided to do some researching on Rachael Ray and Oprah’s websites. A few days past and I received a phone call about the product. I told them I was not interested, but thank you…wondering how they got my phone number since I hadn’t submitted anything..just filled out the form online and then canceled. Then an hour goes by and I get another call, same person asking me about the product. This went on about 4 times in one night. They definitely wanted a “yes” out of me and I finally told them to stop calling me, I wasn’t interested. I was not nice about it!!
I am sorry for the consumers who have been taken by this fraudulant company. The way the economy is these days, it is very sad when someone feels the need to take advantage of others. I hope you all get your $$ back!
02.13.09 @ 12:40 am
Glad to see that people are taking a stand. From the looks of this blog, there are a few people having a nice vacation on us. Hope they choke on the money they made… If your reading this blog on your vacation just remember the bad you do in life will make a full circle back to you X2.
So happy to see that RR and Oprah are not envolved in this crap.
Candy from WY
02.13.09 @ 10:51 am
I have actually hopefully been lucky because of htis web site. I cancel both the Acai berry and the colon cleanse order after reading this blog. I received no hassle and confirmations by email from both. I immediately called my bank and made them aware to red flag it. Thanks for all your letters. You may have saved someone else from a scam. Well see!!!
02.13.09 @ 1:06 pm
I am a pretty skeptical person to begin with and figured I’d take advantage of their offer to test drive the product(s). I will admit though that I questioned the Rachael and Opra endorsement as well as Dr. Oz too (let’s not forget about him). I ordered the free trial and paid the shipping and cancelled within the 14 day time frame they indicated in their Terms and Conditions (let’s not forget to read those Terms and Conditions or the fine print that we seem to scroll through). However, I was billed the $80 some dollar amount on the day of the expiration deadline and when I called to not only question the charge but to cancell, they told me that the 14th day did not count and charged me. I contacted my credit card company and they took care of it. Ya live and learn I guess, but I probably would never have purchased it after the trial anyhow. I hope that Rachael, Oprah and Dr. Oz go after these people who are “continuing” to use their photos and names in their advertising. By the way, here is another link that associates itself (or is) Acai Berry: http://nadiasweightloss.com/5/; http://www.oprahsdiet.acaiberry2009.com/oprah.html; http://www.DrOzDiet.AcaiBerry2009.com; http://www.shopping.com/-aci+berry+oprah - 90k; MyOwnDiet.com Do What O. Winfrey & Rachel Ray Did Lose Weight Safely& Feel Great Now! These are just a few! Go get em’!
02.13.09 @ 4:42 pm
I was sooo close to ordring from one of the website where you pay s&h 5.99 and you get to try for free for 14 days. I’m soooo glad I came across this blog. I will definitely buy from a reputable source like GNC. I just want to say Thank You everyone for sharing your stories.
02.13.09 @ 5:24 pm
I, too, was ripped off. I checked the Terms and Conditions before I purchased the capsules for shipping only, and did not see anything about cancelling before 14 days. It was only later, when I discovered the scam, that I started to go back to the terms and conditions, only to find that it wasn’t until I tried to back out of the screen, the statement finally appeared. Enough said. My credit card company would not take care of it, as they said I had not notified the Acai people of cancellation. The DID issue me a new account and card but I got stuck for two charges of 84.71 each…a hard hit, as I lost my job in June. Learned MY lesson.
02.13.09 @ 6:56 pm
AOL HAS NOT YET ANSWERED ME ABOUT THE LINK THEY PROVIDED THAT SNAGGED ME INTO THIS SCAM AS I AM SURE IT SNAGGED MANY OTHERS. AOL HAS 2 OR 3 OF THESE LINKS EVERY DAY TO THE SAME ACAI BERRY SCAM…THEY GET PAID TO LINK THESE SITES THAT SCAM US..GREAT DEAL FOR SOMEONE,,,UNFORTUNATELY NOT US. I BELIEVE THEY ARE LIABLE FOR SOME OF THE LOSSES INCURRED BY THEIR FAILURT TO CHECK OUT THESE COMPANIES. HOPEFULY SOME ONE WITH LEGAL CONNECTIONS WILL FILE A CLASS ACTION LAW SUIT AGAINST ALL OF THESE GUYS…THESE SCAMMERS ALSO KEEP CHANGING THEIR NAME AND LOCATION.THEY ALL LEAD TO THE SAME PLACE….
02.13.09 @ 7:22 pm
OMG………..I am so glad I did some research prio to purchasing this “miricle in a jar”……….
By the way, as a banker, let me tell you ladies that you can dispute the purchase of this with your credit card carrier…
02.13.09 @ 7:53 pm
I am so glad that I came to the web site to see if Racheal were advertising it! I was one step to putting my credit card number, Im so glad I listen to myself saying “this doesnt feel right” thank you all for your stories. I will just go to GNC and start sweating again!
02.14.09 @ 8:21 pm
Thank you for sharing, everyone!
Unbelievable! I am usually very careful when buying online. I was sucked in by the RR and Oprah name. Feeling silly like everyone else. Already contacted the bank and cannot get ahold of the companies that sell the products. Thankfully, my card expires this month anyway.
I really appreciate all the information that you are sharing on this site.
02.15.09 @ 2:13 am
Rachel,
I saw an advertisement on weatherunderground.com that uses your name in conjunction with Acai Berry products. Here is the link to the page where the ad is displayed… http://www.wunderground.com/cgi-bin/findweather/getForecast?query=78009.
I consider wunderground to be a reputable site, as they only offer weather data & related information, which is why I am surprised to see them displaying an ad that is obviously fraudulent. Hope this helps you resolve the issue. Have a great day!
02.15.09 @ 2:15 am
Addition to previous post…
Here is the url that the ad takes you to…
http://jennysdietblog.com/?ID=awun-c1-gID=300swf3-d1&kw=300wunswf3
02.15.09 @ 2:35 am
I ordered and when I pushed enter it never went through. I too decided to check out the referrences of RR and Oprah etc… I just got off the phone with Amex and the charge didn’t go through. I too am wondering if anyone actually used the product and what you thought. I purchased two bottles of Monvie, it’s hard to remeber to drink it twice a day. I certainly can tell it helps with digestion and elimination. I guess I need to give it a real shot to see if I feel and see any of the benifits I’ve heard about.
To All Who have been scammed, you can get your money back you need to fight with your bank or credit card company. Just call it fraud an unathorized charge.
02.15.09 @ 7:00 pm
A quick fix always SOUNDS great…but Quick doesn’t really work, does it? I almost got sucked into this also, mostly because I was curious and wanted to see a label–which they don’t show you! Thanks for all the warnings, friends. I am now going to try my own company’s product called Isotonix Acai Advanced Energy. No claims of “quick fix” anything–just high antioxidant value, increase of energy, immune function support, weight control support, cognitive health…all that and more. Check it out at–
http://www.marketamerica.com/marneehollis
Add to that–good old fashioned “sweatin’ to the oldies!”
Good health to us all…BE WELL!!!
02.16.09 @ 3:50 pm
I was shopping online and found this website that in order to be entered to receive Rachel Ray cookware I must order 3 items in each catagory of Silver, Gold, and Platium. I shopped for the “least expensive” items and found this Acai Berry products. It was $3.99 for “free 15 days” which means that after 15 days I was charged $59.41. When I called, they canceled my order but would not give me credit because 15 days was past! I want to report to BBB! BERRYSLIM 866 674 3960(Other) 85500399044900015337729
$59.41 and another BERRYSLIM8666743964-V(Other) 85189879046700005947207
$4.95 What can I do? Should I cancel my Credit card? Boy this makes me mad!
02.16.09 @ 3:52 pm
I just wanted to say that i was skeptical as well, i have taken the acai berry like sarah from advanced wellness research, they did want me to keep bottle but i said no and i am returning it. It did give me more energy and a feeling of good. I would like to take more but it is expensive. This website i ordered from does not charge more then they say as long as you cancel before the trial is up. As far as weight loss I do not think it will auto matically come off you have to limit food portions, drink watere and exercise, i think it helps you fell less hungry, but as far as weight just coming off NO!!!!!!!!
02.16.09 @ 3:57 pm
another thing tooo, i have a friend taking it as well and no probs with hers either.You can also go to health food store and get pure juice, this is way better then pills a little c ostly but so much betterthen pills just make sure it is the pure one and not immitaation. roughly 40.00 a month supply, they also have pills tooo but dr has told me juice is way better.
good luck to all it really does give you more energy i dont have to take a multi vitamin
02.17.09 @ 4:16 pm
AOL CONTINUES TO LINK 3 ACAI BERRY SCAMS CLAIMING ENDORSEMENT FROM RACHEL RAY,OPRAH,AND OTHERS. THE PART THAT REALLY ANGERS ME IS THAT AOL CHARGES A FEE FOR THESE LINKS. THEY BENEFIT FROM EVERY SINGLE LINK. THIS MEANS A SHARE OF THE MONEY WE LOSE IN THESE SCAMS GO TO AOL. IF YOU READ THEIR OWN TERMS OF USE AGREEMENT, IT STATES IN A LOT OF LEGAL MUMBO JUMBO THAT THEY MUST BE FAIR AND HONEST IN THEIR REPRESENTATIONS. THAT OBVIOUSLY IS NOT ENFORCED EVEN WHEN REPORTED…I WOULD THINK RACHEL RAY,OPRAH AND OTHERS WOULD ENCOURAGE THEIR ATTORNEYS TO GO AFTER THE SOURCE AND CLOSE THIS GATE TO OUR WALETS…IF THEY DIDN’T HAVE THESE SO CALLED REPUTABLE PLACES TO LINK FROM THERE WOULD BE A LOT LESS VICTUMS OF THIS SCAM FOR SURE….
02.17.09 @ 4:37 pm
Well that is a hard lesson to learn, do not buy items just because someone face is on the item or ad! You all need to contact your state attorney and explain the situation. They can, if interested in it, bringing these thieves to justice, but only if you complain.
02.17.09 @ 5:00 pm
I have read through all the comments regarding the acai berry scam. Yes! I too fell for it. You need to call your bank and or credit card company and cancel your card. They will replace it with a new card. I just read the post from “Maddy” you need to read through this blog. Neither Rachel Ray or Oprah have anything to do with this scam. You need to call your bank ASAP before you lose any more money.
02.17.09 @ 6:09 pm
I did research the product on the web before I ordered Acai Burn, and all I
saw made me think it was good stuff. I received it and took it for a month
with a toxic cleanser, and guess what? Nothing! But, now I am getting all
kinds of charges on my credit card, and guess where the are coming from?
ISREAL! I have of course closed the account and will dispute the charges.
It seems you cannot trust anything any more! Thank goodness it wasn’t
poison or something!
02.18.09 @ 12:18 pm
I have spent the last hour on the phone most of it on hold with natures best acai berry that says rachel ray and oprah use this product. only to be told that there is nothing they will do even though i tried to cancel on day 6 when i still did not have the product. they told me i had to wait until i had my product to cancel. so i talked to the supervisor and told him his company was a crock and i would let everyone i know to not trust his company. I am however suprised that rachel ray and oprah are not bringing lawsuits up for them using their name and pics saying that they endorse the NATURES BEST ACAI BERRY and other products. SILLY ME FOR THINKING THAT IF IT WORKS FOR THEM ITS AT LEAST WORTH A TRY. RACHEL RAY AND OPRAH SHOULD MAKE A STATEMENT ON AIR ABOUT THE SCAM AND USING THEM (RR & OP)TO SCAM PEOPLE. I WOULD BE OUTRAGED IF IT WAS ME.
02.18.09 @ 2:05 pm
Me & 3 other people i know have fraudulant charges on our accts up to $150.00
02.18.09 @ 3:49 pm
I am one of the ones who got duped. I ended up cancelling my credit card. The credit card company said that there is nothing can do about refunding my money due to the fact that I approved the shipping fee and that I should have read the fine print. I am now responsible for paying 150.00 for the Acai Berry and Bromlite. Somehow the BBB needs this information before anyone else is BURNED… As far as I am concerned nothing is losing weight they are only gaining our money - those scum bags!
02.19.09 @ 2:57 am
I am so glad I checked here first!!! I almost ordered it because Rachel looks great and I thought she was endorsing this product. (( THE WEB SITE BELOW PRETTY MUCH SAYS YOU ARE))
The link I went to below at first I thought was the Rachel Ray offical site but it is not. BEWARE!!!!
http://www.rachelraydiet.acaiberry2009.com/rachelray.html
BY the way RACHEL I LOVE YOUR SHOW!!!!
And my dog Doxie she loves NUTRISH!
Thanks!!
02.19.09 @ 10:34 am
I also purchased the acai berry, thinking if RR & Oprah have used it, maybe it will help. Only, later did I realize that my checkcard was being charged a total of $250 and then when I sent it back they still did not refund my money. Thank God for my bank for refunding the money and changing my card#. It is sad during these hard times that this company is preying on women who just want to get healthy! Lesson learned.
02.20.09 @ 8:58 am
I also ordered the trial for the acai berry and the detox that was advertised together. They were endorsed by Oprah, I paid $5 each for the trial then was charged the full prices of $89 and $78 before I even got my trials. The customer service line was of little help. After calling back several times and speaking with multiple “supervisors” they gave me a partial refund of 40% of the money they charged me for one of the bottles. No refunds for the other bottle.
02.21.09 @ 11:26 am
I wanted to know how Rach lost the weight because she looks great…I have tried basically every diet known to man and never found one that worked for me…I love Rach and I was just hoping you could share this with me…
Thanks
02.22.09 @ 4:46 am
Hello every1.. COMPLAIN it TO BBB BETTER BUSINESS BUREAU I have been hesitate to buy the acai berry product. But never thought to look into it. I subscribe to Rachael Ray’s mag. But, i decided to look it up on her website. So clear everything up.
02.22.09 @ 11:36 pm
I too got fooled by the fake endorsement by Rachael, Oprah, and Dr. Oz. I ordered the acai free sample for 4.99 shipping. The site came back with an error regarding the experation date of my credit card. I decided to look on Rachael’s site and found this blog. Thank God I did, but thought it was too late. I immediately called the customer service # provided in the order confirmation email. The customer service rep (csr) said he could not find my order to cancel (it had only been 1/2 hour on a Sunday night, 10:15 pm the date of this posting) and that I should wait two hours or until the next morning for it to go through the system. I immediately called my bank. As I began to explain my problem, she immediately knew the name of the company NBAcai. The csr from my bank said the hold had already been placed on my account, at the exact time the email was sent to me. She said she could not remove the hold without the permission of the merchant. She asked if I had the number, which I did, and she placed a 3-way call to the company. The next csr from the company found my account, but said she needed to get a supervisor to cancel the account and we would need to hold. It took about 10 minutes to get a supervisor, but the csr did keep coming back on the line. When we got the supervisor, he said that the account had already been canceled. He said that he would send a conformation email regarding the cancellation. I questioned him about the two partner offers, which were not disclosed on the web site. He said that it was on the conformation page, which I never got because of the error message I had. He did indeed send the emails confirming the cancellations. My bank noted all of this, including the supervisor’s name and number so I will be protected from future charges in the event that I need to dispute them.
Point of this email is, be sure to check these offers out thoroughly before getting sucked into them. If you get caught up, inlist the aid of your bank immdeiately and have them on the phone with you. I truly believe that the bank csr on the phone made all the difference and gave me the backing needed to make these people know that I would pursue getting all possible future charges disallowed and listed as fraud.
I thank everyone who has posted on this blog. I was able to stop this before losing any money from my bank account.
02.23.09 @ 10:04 am
I found the ad on a supposed Rachael Ray blog at http://www.rachelrayblogs.com/?p=3&cpage=2#comment-7991. It seemed legit, but too good to be true. So, I checked Rachael Ray’s website and blogs and found the truth. I went back to the false RR blog and let them know I was reporting it to the BBB and on RR’s website. It’s shocking that they can do this.
Best of luck to those of you trying to recoup your money.
02.23.09 @ 11:56 am
Thanks to everyone who posted comments about this fraud. I was able to cancel my order in time. I was so angry and wanted to give them a piece of my mind, but thought better after reading some of your comments. They asked why I needed to cancel, and I told them the product made me very sick. They asked if I spoke to my doctor; I told them my doctor said I should have never taken this product without consulting her first. After that, I had no problems and they gave me a cancellation number and said nothing else would be charged to my account. I still plan to check with the bank and see if it’s possible to put a red flag up to any further charges. If not, I may cancel my account. If these people are crooks, who is to say what they will do with our account numbers.
02.24.09 @ 5:04 pm
BEWARE!!
There is an other site out there called:
Wu-YI SOURCE. They claim weight loss by drinking the ‘authentic’ wu-yi tea. They use the same method (and names) to charge you big money!
BEWARE!!
02.24.09 @ 9:04 pm
Hi,
I just wanted you to know that because I just love your show and believed you would not let this web site exists if you knew it was scamming people I bought a free trial of this acai berry. Here is the website and it does have your name on it…But it is called Rachaelraysgifts.com…and it has you picture on it…#
Home
#
Current Rachel Ray Offers
* Free Rachel Ray Nature’s Acai Berry
* Free Rachel Ray ProBiotics Colon Cleanse!
rachael we don’t have the money to go after them but you have to because this is costing your fans a lot of money and it will come back to haunt you if you don’t get your name of of it…Sorry but I just thought you must know about this and you have to speak up about it….Thanks, Maryann
02.26.09 @ 9:43 am
I too got fooled by Advanced Wellness Research (1-866-964-1011) and their Pure Acai Berry Free Trial offer because of the draw of the product indicating that Rachel Ray, Oprah and Dr. Oz “endorsed” this supplement. Needless to say, I have learned the lesson to always read the fine print. I just got off the phone with Warren from Advanced Wellness Research (who indicates they are located in Miami, FL) canceling my subscription - I am stuck with the second order of Pure Acai Berry for 78.81 but as of today, my subscription is hopefully canceled. I asked for a email indicating my cancellation - Warren told me his computer should send it within 48 hours - guess, I will have to wait and see if this happens.
Thanks to all of you for posting your statements because otherwise I would not have had a heads up on this subject and therefore I kept a close eye on my account just incase.
Crazy thing of all, I am actually taking the stuff and perhaps it is just psychological but I do feel like I am not as hungry all the time, therefore I am not eating when I get bored (my biggest problem)????
02.26.09 @ 10:34 am
I too bought the “trial” product, then without ordering more, more shows up. I called right away and canceled my order. You have to call and “cancel” after your trial order, otherwise; you will receive more product. So far I haven’t received any new orders. Thinking that Rachael endorsed it too.
02.26.09 @ 11:02 am
Well, to start, all of you telling everyone they are “idiots”, obviously these companies are very clever because there are to many of us that they have fooled and scammed. Second, I to have had two charges and have had to close my account. It is very sad that this is something that can happen to someone who is already vulnerable to their situation. I love Rachel and Oprah, it seems to me they could mention these frauds on their show a few times. If you investigate on the internet you will see pages and pages of complaints about this. Now we will all learn to investigate first! But I feel for all of you and myself, I to do not have the funds for this to happen to me, after these charges today I have 13 cents!
02.27.09 @ 7:26 pm
My brother told my mom about his loosing weight with one of these products so she wanted me to order one for my self and for her. His company “AcaiBerry Boom” does not list RR or Op on their page and I have a call in to him regarding the actual charges on his card. But as for the product he seems to have some success with it. In my research i found the first company to bring this product to the US is “Sambazon Acai” they sell stuff on their site but you can go to several large chain markets to purchase their products and those stores are on their web site. As for all who got taken by the scam call your card companies they will all help you dispute this don’t wait the 14 days. just putting your carrier on alert that you may have a problem will help you in the long run. I am glad like some of you I did research here before I bought I just couldn’t see RR endorsing all the diffrent companies I found. Good Luck to all of you & the puppy was a fab idea.
02.28.09 @ 12:19 pm
Thank you for posting this blog. I almost ordered these products based on the endorsement. There are so many ads out there, it was difficut to find this ‘real’ website.
03.04.09 @ 1:26 am
@Maddy GIRL CANCEL YOUR BANK CARD. Don’t let them charge over 500!!!!! Sheesh - reverse the charges and try to get as much money back as possible. Report them to the BBB and tell them you didn’t authorize payment..
Also, I did some research on the products too. If you notice, they post pics on the sites, but no actual videos. OR if they do, it only talks about the actual fruit and how good it is for you. I would boycott the product. But if you STILL are going to buy it ( and after reading this blog your silly to ) buy it on ebay or something for 1/2 the price or what for it to hit stores. That way when it doesn’t work, you won’t be as depressed, lol
Your CC isn’t comprimised, and they don’t have your email.
BTW they research your number and call you. You have to take your number off the list by scrolling to the bottom of an email provided from the scammers and click on “manage account” or “unsubscribe” .. something to the matter. THEN you have to check “put my name on the no call list” and then uncheck “put me on the mailing list”… read it as it may differ.
What a headache right.
Love ya Rach!!
03.06.09 @ 3:42 am
Luv ya Rach! I’m in upstate NY, near your roots, so I’ve been watching you since day 1, bought your cook-books, then always watched your 40 dollar a day show, and continue to watch your show these days!! You go girl!! I googled diet recipes, and was linked to a site with one of those adds with your name and photo–the website owner claimed her products were endorsed by you and Oprah!
I’m pasting this lady’s URL here, and you can check it out, and you should take action as it is your good reputation! At least it linked here, so I could see that you do not endorse these products and this is a sham before spending dime one! Sadly, the woman there claims she is from Albany as well:( I would guess she makes money selling these products off your back (good name). If you Google Diet recipes, HER SITE is actually UNDER YOUR NAME!!!! How’s that for cahoonas!! That web address is as follows. http://stephanieslostweight.com/how-i-lost-36lbs-in-30-days-with-a-16-investment/?t202id=5695&t202kw=diet%20recipes.
Stop this woman Rachael! And report this to Google as well!!
Us (GOOD) Upstate ladies have to watch each other’s backs out here!
Also, I have enjoyed the crockpotlady from your show, and have enjoyed many crock-pot meals this year too!
I enjoyed Jessica Simpson’s chicken and dumplings she called it, and made so many of your 30 minute meals too!!
Thank you Rachael Ray for sharing your talent with us!! You are a very hard worker with a great personality, and you deserve the best!
Lynne in Albany, New York~
03.06.09 @ 11:09 pm
I wish I had checked here first. I just got done ordering this product because Rachel’s picture was there as an endorsement. Someone needs to shut these guys down.
03.09.09 @ 11:58 pm
I am so greatful I was inspired (for what ever reason) to check on RR site regarding “her” story about Acai-berry. I haven’t and will not purchase any of the products advertised. Thank you very much for placing a notification and comments regarding this fraud, or I would have been stuck inbetween a rock and the hard place.
03.11.09 @ 8:39 am
Getting a puppy to walk is a great idea, but if you can’t commit to taking one home here’s another idea. A lot of shelters need volunteer walkers. You can go every day and walk one or more dogs. The people working there will love yo for it not to mention making the doggies’ day too.
03.11.09 @ 8:59 am
I just want to say how sorry I am everyone is getting duped by these companies. I KNOW how to lose weight, but STILL would love the “miracle” cure. Well, after seeing that RR supposedly endorses this product, I came here and found this!! I am glad I did. I am starting back up on my BODY FOR LIFE. It does work, and the miracle is that you WORK and EAT for it! RR has great recipes that coinside with this diet/exercise program. Thanks RR!!
03.11.09 @ 3:01 pm
I too ordered the Acai Berry that advertises being endorsed by RR and Oprah only to find out that the S&H of $4.95 would be deducted from the regular price of $69.98 totaling $74.93!!! This amount would be deducted every 30 days for a new shipment. Immediately, I called my credit card company and canceled that card # and a new # will be issued in 7-10 business days. That will stop any further charges to your account. It may be a bit of inconvenience to not use your card for that length of time, but at least these scammers will not get anymore of my hard earned money!! Readers, please! do not fall for this gimmick and many others, go to your local GNC store and just stop eating so much!!!!
03.13.09 @ 6:30 pm
After reading some of these blogs, well, I have a question - Why isn’t Rachel’s personal disclaimer of these products/Companies/websites right out ‘loud’ on this home page. It would be easy enough to add under the Archive Section?
I know all the responsibility lies in the consumers hands … “Buyer Beware!” However, a direct link to this one blog-site/thread would be helpful.
03.14.09 @ 7:47 pm
Cecilia!!! I AGREE!!! If it was my name- whether I was famous or not famous- boy would I be mad! I would make sure everyone knew I did not have anything to do with this/these product! I too- was struck by the names supporting these products! Not just Rachel but O too! 2 months ago I just clicked on the site to read and since then…my computer “JUNK” mail is FILLED with this cr**! I have had the same e-mail for 2 years with NO junk mail like the stuff I have gotten since clicking on their site! I am so sorry for all those who have been taken for $$$ I too almost did it until I started reading and researching. At the last minute decided not to purchase-
WHO can we all contact! There must be something we can do to FIGHT these thieves! There must be some kind of way to track and fight them- send them to Jail! Just reading this one webite- add up how much $$$$ they have STOLEN from these people! something to think about-
just my 2 cents
03.16.09 @ 8:47 am
What a nut case I am. I never ever do things like this but I saw Rachael’s and Oprah’s name. I never did any investigating. Shame on me. We became aware of a problem when the Fraud department of our credit card company called at 7PM Saturday night as we were walking out the door for dinner. CANCELLED OUR CREDIT CARD! Support person said they have a whole department dealing with these two products and the complaints they have received. Emailed Acai Berry regarding the cancellation and called Bromalite this morning. I am returning all products to them. I have certainly learned my lesson.
03.16.09 @ 7:38 pm
Hello Friends,
I am a smart woman who also got sucked in through what I thought was Rachel’s endorsement. I am sick over reading all your comments. Bravo to ALL OF YOU for posting your comments and for those who have given info thanks a million. I have been charged the initial 4.99 and just this past week 78.81 AND 83.80. I am disputing through my CC co but I am only in the early stages. This is an awful mess. My Visa co. was well aware of this fraud. Let’s all keep supporting each other and hopefully these crooks will be caught.
03.20.09 @ 6:31 pm
my wife also fell for this scam now my crdit card has been charged 3 times for different amounts. I wander if it might help get these crooks if we all contact the Attorney General of Co since that is where our packages are coming from.
03.20.09 @ 6:45 pm
just a follow up the state of Co has a fraud link it is: stop.fraud@state.co.us that is for the state attorney general’s office.
03.23.09 @ 7:30 pm
Victimized again!- I would like to see the models that are promoting these products on RR and Oprah. Who are these girls? I am pissed at AOL for having this adverstment on there site. I will no longer use AOL as my home page or email address. Who and what to trust any more??
03.24.09 @ 2:10 pm
Hi everyone,
I too am glad I checked this website. I was so close to ordering the free trial, but I could feel something was not right, plus I am very particular about what I put into my body. I am getting married August 1, and I am also finishing up my last semester of nursing school, so time has gotten the best of me and I once again was looking for a way to lose 30 pounds FAST. Reading your posts made me realize I just need to go back to the old fashion diet and exercise. That is how I lost my first 30 pounds, and with the help of SparkPeople.com. That is a wonderful website full of GREAT tools to help you lose weight, and it is FREE!! It does not promise you will lose weight, it helps guide you to make the right decisions to lose weight. I just thought I would share that with all of you, concidering we are all on this blog because we are interested in losing weight. I know now I have given up on the fast weight loss and am going to have to find the time to eat right and exercise. It really is a lifestyle change not a “diet” GOOD LUCK ALL =)
03.27.09 @ 10:58 am
SHAME ON AOL AND OTHERS FOR LINKING THESE SITES ON THEIR HOME PAGE..IT’S ALL ABOUT THE MONEY. THEY GET PAID BY THE VERY PEOPLE THAT RIP US OFF.. IF WE CAN’T STOP THEM MAYBE AOL WILL LISTEN…I TRIED WITH NO LUCK . MAYBE IF ENOUGH OF YOU COMPLAIN TO AOL THEY WILL LISTEN. THEY CAN’T CLAIM TO HOLD THE HIGH GROUND WHEN THEY ALLOW THIS TO HAPPEN TO US….
03.28.09 @ 2:49 pm
Wow — what I fool I was. On the ATT website, I saw an add with both Rachel and Oprah’s name. I called immediately for the “free” trials for Acai Berry and ProBiotic. Acai at least did do a free trial and I only had to pay the shipping. ProBiotic from Life Fit Labs, LLC Garner, NC http://www.ProBioticsCoomplete.com was not free — they charged my credit card for the free shipment and said they couldn’t take it back because the package was opened. What does Trial mean? Also after checking the add another day and time, there is the same women with the wonderful weight loss and a different name!! Guess there is no magic pill — just healthy eating and exercise, darn.
03.28.09 @ 8:28 pm
I just saw that there is an ad on Facebook. Rachael Rays Diet. When I clicked on it the acai berry came up and a colon cleanse and a smoothie that can be purchased. You have to get these people who advertise on sites like facebook to remove that ad. People think that you endorse these products.
03.30.09 @ 12:51 pm
Hello all,
I just got scammed by the same people that it sounds like all of you have. I did not think to investigate it anymore than just seeing Rachel Ray’s and Oprah’s face on the ad. I thought that they were reputable but, boy was I fooled. I have called them and spoke to the same person each time, even though he gave me a different name each time. I have asked to speak to the manager and the man that they told me to contact is misterously not in the office due to his wife being ill.
I am not sure how to get my money back and how to keep them from debiting my account again. If there are any suggestions out there please post.
Thanks
04.03.09 @ 10:48 am
Dear Rachel:
God, I wish I knew about this. I am in the process of trying to get 69.95 back from these clucks. I wanted to try the sample and was supposed to be charged 4.95 for shipping. Instead I check my account and find that they took 69.95. They have no refund policy and I have no food money. You can’t trust anyone or anything anymore. It is downright depressing. I went to your website to let you know what is being done in your name. Is there anything you can do to stop these people? I am going to the bank to begin fraud proceedings for the charge. I hope I can get this resolved. Thanks for listening. This is absolutely not what I need before Easter. I hope you at least have a great holiday. Take care.
04.03.09 @ 11:11 am
Dear Rachel:
God, I wish I knew about this. I am in the process of trying to get 69.95 back from these clucks. I wanted to try the sample and was supposed to be charged 4.95 for shipping. Instead I check my account and find that they took 69.95. They have no refund policy and I have no food money. You can’t trust anyone or anything anymore. It is downright depressing. I went to your website to let you know what is being done in your name. Is there anything you can do to stop these people? I am going to the bank to begin fraud proceedings for the charge. I hope I can get this resolved. Thanks for listening. This is absolutely not what I need before Easter. I hope you at least have a great holiday.
04.03.09 @ 11:17 am
Dear Rachel:
God, I wish I knew about this. I am in the process of trying to get 69.95 back from these clucks. I wanted to try the sample and was supposed to be charged 4.95 for shipping. Instead I check my account and find that they took 69.95. They have no refund policy and I have no food money. You can’t trust anyone or anything anymore. It is downright depressing. I went to your website to let you know what is being done in your name. Is there anything you can do to stop these people? I am going to the bank to begin fraud proceedings for the charge. I hope I can get this resolved. Thanks for listening.
04.03.09 @ 1:37 pm
I am embarrassed I was stupid enough to fall for these ads! I have been charged not only for the pills but for 2 other ’subscriptions’ I knew nothing about. Total cost now well over $200. Called Acai and got cancellation confirmations for all 3 charges so it should stop now. Did not request refund from credit card since it wasn’t their fault. Rachel you need to get your picture/name un-associated with these people. Signed, Still Fat & Now Embarrassed
04.04.09 @ 4:30 pm
IMPORTANT INFO FOR ALL OF YOU WHO GOT SCAMMED…
1) A blog I found claims that several State Attorney Generals have filed suit against these acai diet scammers, and another blog identified who the scammers are and who does the fake websites, etc.
This is the blog (not mine; not promoting it):
http://www.shoemoney.com/2009/03/26/bullshit-acai-berry-weightloss-blogs-under-fire-from-ftc
2) So DO CONTACT YOUR OWN STATE A.G. AND FILE A COMPLAINT… MAYBE IT’LL BECOME A RICO ACTION (RICO = RACKETTERING INFLUENCED CORRUPT ORGANIZATION)
3) I found that many of the fake testimonial sites, which showed lots of women in/near MY TOWN, when viewed from another ISP out of state, showed the women from THAT TOWN!! Maybe a different person, I don’t know. So much for a legit testimonial, like we didn’t know that already.
4) If you want to lose weight, there are no shortcuts. My experience says you have to consume less calories and exercise aerobically, and you have to do BOTH.
04.06.09 @ 12:15 am
I ordered this product and paid the 4.99 for both colon and acai. Got them started taking them and then got a bunch of calls to offer this and that. Then I got an email saying that my card had declined a 69.99 charge. Luckily my bank had sent me a new card and cancelled my card before that charge came through. So I got saved. There was fine print that you had so many days to say if you liked it or not. The product seems to be working but not as many lbs in the weeks they say. I will be going to GNC and continuing with one of their products rather than getting hassled by phone solicitors if it continues to work.
04.10.09 @ 9:41 pm
Ck’d out a blog about the acia berry and almost ordered it but suddenly relized that Rachael’s name was not spelled properly! I also agree with many of the other bloggers on here that Oprah or Rachael would have publicly announced there praises of this product, which they haven’t. I’m glad I Paid attention and ck’d out Rach’s “real” website first!
04.14.09 @ 4:16 pm
I can’t believe I fell for this scam. I never fall for scams! What got me was one of the websites had a person from the same small town I live in. I am pretty sure I have seen her so I fell for it right then and there. I ordered the Acai Berry pills and the colon cleanse. I paid for the shipping and handling. I then decided to go to this website to do more research. I was really shocked when I read all of these blogs. Thanks to you bloggers I immediatly called my bank and canceled my credit card. This way I only got stuck paying for the S&H. I then went to the GNC website and ordered there Acai berry products.
04.20.09 @ 3:41 pm
I have ordered the Acai berry supplement as well, but after seeing it in my local health food store. It does give me energy, but no ‘cleansing’. I have been taking it for a week, and have felt a change in the condition of my hair too (omega oils etc.) So it does do ’something’ just not perform the miracle we all want ‘overnight weight lose!’. We all just need to eat less & move more! Good luck everyone!
04.21.09 @ 3:46 pm
I ordered extreme acai berry because it was supposed to make me feel better with increased energy. It did nothing. They put Racheal’s name and pic on the front page to lend credability to it and I fell for it to.
Then I realized they hit me for 89.31 the first month and 92.58 the second. Even though I could barely understand their customer service, the message was clear. No help, no refund, and no guarantee as clearly promised!!!
04.23.09 @ 9:54 pm
I just want to know how this can continue to happen? If this company was not allowed to use your name or photo, why are they? And why are you not doing anything about it for your fans? I was billed three seperate charges for eighty something dollars in SIX DAYS before I realized what was going on. I am out close to three hundred dollars.
04.29.09 @ 1:49 pm
I too was very interested in this product b/c every time I was on a website you saw Rachael or Oprah’s face…like they were endorsing the product. I even found a story online showing a local woman who used the product and lost a lot of weight. (figured out that was a scam as well) I went onto Rachael’s and Oprah’s site but didn’t see anything (until today) about Acai and weight loss which seemed strange if they were really endorsing this product. I eventually came across a blurb about scams regarding this product…something like “buyer beware of free Acai trials and autoships” It also mentioned if you were looking to buy this product you should make sure 1) it is organic certified and 2) you are able to view the label on bottle/package. I googled Organic Acai and found companies who sell this product but stress they do not market for weight loss and are very angry at those marketing companies who are doing so. These scammers are advertising free supplements (only pay for shipping) and then once they have your credit card information they are autoshipping more products to consumers and charging their credit cards. I have heard consumers are having a very difficult time in getting their money back. It is not a miracle weight loss but has many, many health benefits!
05.05.09 @ 4:01 pm
http://talkshow-diets.com/ this is another one. if you type her name wrong in your address bar it brings this site up with her name & picture on it saying she endorses these diet products.
05.09.09 @ 3:17 pm
Well, thank God for this blog! I was all caught up in those irresistably tempting acai offers. My best friend and I perused several websites last evening ready to find the best offer and order; but for some reason I backed off from ordering because something didn’t seem quite right (Scary, but that seems to be how I usually function). This blog site FINALLY put the brakes on my intrigue. THANKS SO MUCH! I needed this input to stop me.
05.13.09 @ 11:06 pm
I just a web search for events in our local area in Buffalo NY. The page came up with Rachael Ray’s picture on the top stating Rachael Ray’s Diet, Lose 25 lbs in one month, money back guarantee. The link took me to the Acai Berry page. You really must do something about this. People are getting scammed because these ads are dishonest and fraudulent.
05.21.09 @ 7:06 pm
I never order these free trials…but in a weak moment decided to move forward because of the RR endorsement….My Acai advanced came about 8 days ago..have to admit I might be feeling better - nonetheless started price shopping and found it much less …called to cancel they were very nice actually and I ordered another bottle which gave me 2 for less than the price of 1…on to the Natures Cleanse…this product showed up on day 14 of the 14 day trial period via USPS….I called at 8:30 on the 15th day and they said sorry - T & C were clear about the 14 days….I am going to war with these people…very rude…I told the guy when I file a complaint I wonder how many other people received their product on the 14th day of their 14 day trial period.
05.26.09 @ 5:54 pm
A few months back, I ordered just the Acai berry pills. And then all these whacky charges showed up on my credit card, so I closed the account. The pills came in, but I don’t get any sense of feeling any different by using them.
And - they hide the language about getting put on some sort of recurring shipment!
05.30.09 @ 1:43 pm
Rachel could help literally hundreds of people if she would take a “few seconds on her program to alert people that this endorsement attributed to her is a scam…perpetuated on people who trust her “brand”
05.30.09 @ 1:48 pm
Rachel could help literally hundreds of people who trust her Brand” by taking a few seconds on her TV program to warn people about this scam. have you checked the complaints about this product? there is no address or telephone number…ever included with the product, or on the labels.
06.01.09 @ 8:30 pm
RachAel, I expected I would find this warning on your website, but I had to look pretty hard for it. The ads are still out there all over the place. And did you know that the misspelling “rachelray.com” takes a surfer directly to the Acai scam? Suggest you have a big flashing link on your home page to bring readers here. I know it’s exasperating, when you have so many positive things to write about, but it really would be an important continuing service. Thanks for tellin it.
06.01.09 @ 9:57 pm
My thanks to all of you who wrote in about the acai berry scam. I saw it on Facebook and almost filled out the info.
I watch Rachael enough, that I think I would have heard something about it.
This led me to Racael’s website. Thank goodness I didn’t get taken in. I would have my own horror story.
06.02.09 @ 1:36 pm
Hi , I saw these fake acai websites too. Thank goodness I am very cautious and read all that fine print and researched. I did by an acai product called Acai berry power diet plus total colon cleanse, but it was from a different website (www.shopnaturalproducts.com). I bought it not for dieting but for cleansing and bloating/menstrual. I also bought a bottle for my mom who is dieting- she thinks it helps a little. She is on weight watchers but used that product I bought her too. She said it does seem to help a little with the appetite control and helps a little with the weight. I eat like a horse- never was one to diet,never had to worry about weight until i hit well 30 something-lol. I love food and do not diet but , I do take those two products and have kept my weight the same which as my mom says is good since i love to eat-lol.So overall, acai berry does seem to have some benefits. just DON”T buy from those fake websites with free trials!
06.04.09 @ 4:21 pm
Boy! Do I feel silly! I trusted the company and both my husband and I ordered the acai berry. Wondering what we have gotten ourselves into?
06.11.09 @ 11:53 am
I was scammed also. My bank however, is dealing with this as fraudulent charges. They are mailing me paperwork as I am typing this message. First, I paid 5.95 for each of the products advertised as free, just pay shipping and handling on May 22. Now, on my bankonline webpage I see the charges for the nature cleanse at 88.00 and the acai at 79.95. So, far they have my money but I will get it back. The company I managed to get through to was Pure Nutrients Products and they gave me a e-mail address to write to and a cancellation number. Don’t know yet if I will get all my money back but I am hopeful. CSR on phone said they sent paperwork along with product that states if you don’t cancel subscription within 14 days of receiving product, you will be charged FULL PRICE for the bottle. What a scam, who actually reads the paperwork that comes with an item ordered online. As long as the product is what you ordered, you either throw out the paperwork or stuff it in a junk drawer. Good Luck to all the rest of you Chubby Chicks. I for one was able to buy like products in my po-dunk nieghbor grocery market. I have lost two pounds so far but one good meal and it’ll be right back there again.
06.13.09 @ 9:04 am
I’m so glad that people are on to this scam. The same people who offer the acai products also to the same with “Dazzle White”, “Smile Brite” and a host of other products. They all advertise “free trials” and then you’re bank account is immediately charged $59.95 for the teeth whitening products and $64 for the acai products. They try to cover their butts in their terms of service - where in small print they list their charge. When they send their products, they send it from a post office box which means there is no way you can do a return, receipt requested mail back to them. Please, please be careful of any online “trial offers.” More often than not, they are scams.
06.23.09 @ 9:19 pm
WHERE CAN I ORDER THE REAL ACAI BERRY PRODUCT?
06.24.09 @ 8:30 am
I just want to let everyone know this is a true scam!!I canceled the one product Natures cleanse got a cancelation number and then was still charged 88.oo for this product. I was also changed for the other product because when you call you were on hold over 1 hour every time you call so I never got thru.I also turned everything over to my bank and they are investigating. In the mean time i’m out alot of money. I did find this product on Rachel Ray’s webiste. I hope your staff gets this ad off of your site!!
06.24.09 @ 10:55 am
I too got scammed , only thing is I wasn’t only out money, I got sick and ended up at the doctors to find out the acaci caused my liver enzymes to elevate. Made me real weak couldnt hold my head up, also made my sugar level to elevate and turned me into a diabetic real fast, never had sugar problems until this product.
06.24.09 @ 11:25 am
I ordered , canceled within two hours after $83 showed up on my debit card instead of $1.97 for trial supply.
I have been billed on my debit card 3 times for $80 or more and since I canceled, have never received as much as a pst card from these crooks. But how do we get THEM out of business???? No one seems to care, Well not the sheriffs dept, Who do you go to the FBI?
06.25.09 @ 1:32 pm
I too ordered from this scam of a company. Before my trial sample even showed up 3 charges of various amounts from $70-88 was pulled from my account. After being treated rudely by the company I went to my credit union to see what they could do. My credit union had me file a police report and then proceeded action. I got all my money back except for the initial amount of $5 for the trial. A good lesson learned is never give your debit card number for online orders and most if not all magic weight loss products are scams. Old fasioned exercise and eating in moderation are the key!
06.28.09 @ 9:26 am
So, why doesn’t Rachael sue these people? If you don’t go to her website, you don’t know the truth.
06.28.09 @ 5:10 pm
Thank you all for the comment! I am glad I came to here first before I got suck in to it too. Also thanks for the information on GNC and I would like to share that I just did a search that at Swanson Vitamin (web) also carry it and pretty cheap.
06.28.09 @ 7:59 pm
I am so upset, my husband told me to research this before buying. I told him no RR and Oprah endorse this product, there are great reviews on the Washington Post. I have about 40 pounds to lose and I am working out, I knew this was too good to be true. I wish I would have found all the websites before I ordered. I’m going too the bank first thing in the morning and canceling my card, hope I can. Wish me luck
06.30.09 @ 8:48 am
Why didn’t the producers of the show research the advertisers of acaiberry detox first, instead of taking their money and advertising a scam. I know Racheal does not endorse this stuff, but I really like all the show’s she does. I sometimes get on her web site and that is the 1st. place I have seen it advertised. So I’ve been screwed also, if any one can tell me how to get these people stopped let me know, Thank you !!!!
07.01.09 @ 12:00 pm
I to fell prey to this endosement I am sorry to say. I am a highly educated fan of Rachel Ray’s and did not do enough research. They have charged me $5.95, $24.95 and $64.95 and have refused to refund any of it. The customer service representative that I got in touch with after several unsuccessful tries was very rude she also said I was past my 30 days my order was place on 6/1/09 today is 7/1/09 (30 days by my calculation). Although they had charged my acount before today. I asked to speak to her supervisor. A male named Brian came on the line and said his title was Floor Support Supervisor. He proceeded to tell me he had a graduate degree from the University of Maine (an accredited college and one of the top 10 in New England - his words, not mine). He gave me an addrss to supposedly their customer complaint department the address is Acai Advanced PO Box 17855, Portland Maine 04112. I think we should all write to them.
07.01.09 @ 4:45 pm
I’m another one that just got sucked in. I just ordered the Acai Advanced and Nature Cleanse and received an order confirmation for the Acai that included a welcome/click here section for the LiveLeanForLife program that I did NOT sign up for. I immediately emailed the company - cs@llforlife.com
- and told them that if any charges other than the shipping charges for the free bottle of Acai Advanced showed up on my card, they would be disputed and I would contact my State Attorney General and the watchdog media on the television network news stations here. We’ll see what happens.
Rachel you should take steps now to stop this fraud before someone decides to sue you for allowing this to be continued. Love ya girl and don’t want to see that happen. Besides it’s not good for your own reputation!
07.03.09 @ 10:51 am
Seems like they are still using your name.
http://www.rachelrayblogs.com/?p=3&t202id=344&t202kw={todayshowgen}
07.09.09 @ 8:56 pm
I ordered this product for a girl at work and after I did it I felt extremely uncomfortable about it. When I got home I examined the website to find the fine print that you don’t have time to read because of the supposed time limit they give you for the discounted price! I called them immediately and canceled everything within the 14 day requirement and received two cancelation numbers. However, 30 days later my charge card was charged three times and I didn’t even receive any products. I called them screaming so loudly that my daughter started crying. I did get my money back by going up the company ladder. If you don’t get the satisfaction that you’re looking for you can get your credit card company to give you back the money because this is a known scam. You can also report them to everyone possible, Rachel, Oprah, Attorney General, Better Business Bureau, the President. Someone will finally do something about these people who are out to just screw with hard working people who are just trying to make themselves look and feel better.
07.21.09 @ 3:42 pm
Hello everyone,
I literally JUST ordered my free trials then did a little more research and found out I had been scammed. I called my credit card company right away and had my card cancelled before I could be charged. When I mentioned I had been scammed with the Acai Berry free trial’s, the representative I spoke with knew exactly what I was talking about and told me it was happening to a lot of people. I can’t believe this “company” is still getting away with this! They need to be shut down immediately. I learned my lesson! When something is too good to be true, it probably isn’t!!!
07.25.09 @ 2:22 am
This is terribly sad… so many people taken advantage of by greedy, hateful cowards who use RR’s face/name to deceive, hurt, and in some cases destroy lives. It’s really hard to believe it continues with no apparent action taken by RR to stop her good name from being muddied by these con-artists; almost every other day there’s a new entry describing how another person was wronged, thinking that RR used/likes/endorses the acai/cleanse deal. And rightly so- who would think otherwise? Defrauding people is wrong and these crooks need to be made to repay every dime they’ve stolen! I’m thankful I came here before ordering but I wonder why RR (or her legal counsel) has been silent and refrained from taking a stronger stand against these crimes? Making a statement is (was) helpful (in the beginning), but it hasn’t stopped the criminals from associating themselves with her and causing a lot of people a lot of pain!!!!!!! It makes me wonder who, if anyone, monitors the site or actually reads what’s going on with ‘viewer’ comments… it’s sad!
08.03.09 @ 4:01 pm
I can’t believe I fell for this because it was linked to Rachel. It cost me the shipping for both products and an extra $29 not to have to return the bottle.
08.14.09 @ 2:30 pm
I was tempted but decided not to fall for it until I could find something that was actually Rachael’s stamp on the product. I noticed they misspelled your name so maybe that’s how they get away with it. I don’t know and am glad I didn’t purchase.
08.18.09 @ 6:30 am
Dear Rachael,
I would like to help out by providing the following website addresses, to get those scammers online using your name and photos to promote their scam. It is really unfortunate that you have had to be linked with this and i hope you get em!!
I started questioning when i read the “terms and conditions”, then i decided to do a little research. Like what are the ingredients? And wouldn”t you know it, not one company advertising had a list. Same with the colon cleanse deal too. So to me it sounded a little shifty and then i read an article by CNN and was convinced. I thought i’d check out your website to confirm the news and sure enough, you have a ton of blogs about it. Which i am so relieved!!
The one that made me angry was http://www.susans-diet.com/jj/2/, they claim it’s your diet and your tricks, with a lot of photos of you! and testimonials FROM you!!
acaiberry-lifecleanse.com
http://www.susans-diet.com/jj/2/
There are a lot more out there! Hope you get em!
Wanda
Edmonton, Canada
08.31.09 @ 10:33 pm
I hope you sue the a** of of these people…….I tied into a site that was UK affilliated and got taken for Euros instead of Canadian Dollars and now my Visa is being tapped for $132.92 twice once a month…I have contacted the bank but may have to change banks and cancel my credit card……..more fool me for believing this crap….X-Files was right…….TRUST NO ONe !!!
09.08.09 @ 7:10 am
I’m soooo glad I saw this posting. I too was one of the gullible ones and ordered my “free samples”. Luckily I saw this before the product arrived and I was able to cancel my credit card before the charges starting piling up. Thank you very much and I hope that other people read before they buy.
09.08.09 @ 4:45 pm
FYI - these adds might be a scam but cleansing is not. Find a reputable naturopath or health store to work with you. Cleansing is not *the* answer to weight loss but it has a lot of benefits.
09.09.09 @ 8:30 pm
Well am i ever glad i checked her website before buying it. I wanted to check out the show that they said that she had about the diet….to find out it is just a scam. Well, i feel for everyone that got sucked in by buying….cause i almost did too. But buyer beware!! There is a lot of fraud out there! So allway check out the source first..or call a number that is posted to see if the number really exist!! Good luck everyone!
M-J
09.17.09 @ 5:16 am
Whelp, I almost ordered this stuff too! I mean come on… Rachel and Oprah! It’s gotta work! I’m glad I googled further!
To those that got charged. When YOU CALL tell them YOU want refunds or you’ll report them as fraud. (They are fraud… They are using peoples photo’s that aren’t endorsing their products) OK OK if you read the small print it does basically spell out that they are lying!!!! It says these are not the actual people or their stories!
If they don’t refund it contact your bank ASAP and file fraud claims so they will assist in getting your money back!
09.18.09 @ 8:01 am
CANCEL YOUR CARD IF YOU CAN’T GET IN TOUCH WITH THEM…..YOUR CREDIT CARD WILL BACK YOU UP. IF THEY SHIP THE PRODUCT ANYWAY, RETURN TO SENDER. THEY MAY CONTINUE TO CONTACT YOU, TELL THEM YOU DIDN’T RECEIVE THE PRODUCT.
09.19.09 @ 11:00 am
I was considering ordering the Acai Max / Col-n-x products just yesterday when I saw an ad with a picture of a lady from my local town raving the benefits and a reference that Rachel Ray endorsed the products. I am glad that I checked this blog today before actually ordering! I can’t believe this blog started at the beginning of the year and these people are still be able to project that Rachel endorses these products! Rachel please try and do something to stop this before more innocent people and fans of you are scammed! 9 months is a long time for this to continue.
09.21.09 @ 5:03 pm
I see I am not the only one who was roped into this advertising scheme. I was on the Rachael Ray website and saw a story from a woman in my town. She wrote glowing reviews about Acai and Colodetox products and it did appear as though Rachael was endorsing them. I ordered my “free” trial product in which they advised I had a 14 day trial period. I come to find out that the trial period started the minute I ordered despite the 4-5 days it took to deliver and since I did not call or send it back I was charged $89 for it. I am reporting both companies to the better business bureau. Buyer beware. I would really like to hear more from Rachael on this subject. Thanks.
10.06.09 @ 1:47 pm
I almost got roped into ordering this acai product but then I decided to go check the Rachael Ray webpage myself, and low and behold it was a fraudulent statement made in this advertisement. Stateing that Rachael herself endorsed and has used the product. I have included the url is those at Rachael Ray wish to pursue fraud charges against these people.
http://www.rachelrayblogs.com/?p=3&t202id=344&t202kw={msnbc:news}
10.07.09 @ 5:23 am
Barry, I almost ordered it too. Thankfully, I decided to just check out the main RR website and found this thread. Good thing I did!!!!! I’ve gone through those ‘free trials’ before and then the company won’t stop charging you. It is a PAIN IN THE REAR. So glad I don’t have to do that again.
10.13.09 @ 9:20 pm
Im so glad i came to RR website before i bought this product!It pisses me off that they can use Rachael and Oprah’s name to sell these products.I almost thought i had found a one-stop-shop to losing weight but once again it was a scam! Im going to a herbal store and find something to flush all the bad toxins out!If Rachael wouldn’t have responded to this by telling us it wasn’t endorsed by her i probably would have bought it.Thanks Rachael!!
10.14.09 @ 6:04 pm
I just purchased Acai Pure Detox that had both RR and Oprah on their site.. I know both have sued to remove their names associated with the product, but I didn’t research before purchasing FREE product. The company also put posts on a friends Facebook that she lost 27 pounds and it was NOT TRUE.. so I cancelled the day after receipt of the pills.. Oh, by the way they are full of caffeine and I couldn’t sleep until 2am after taking one after dinner.
10.15.09 @ 10:30 am
I too decided to look on the RR official website to see if she had anything posted about Acai Max or ColoDetox XR. Not surprised, she does not endorse these scams. So glad I checked first. However, when I returned to the site, Julianasdietjournal.com to make a post that RR did not endorse, at the bottom of all of 7 product praising and glorious blogs was a note that “comments were currently disabled”. YEAH RIGHT! SCAM COMMENTS POSTED BY A SCAM COMPANY. I signed up for a pilates class last night. Three nights a week and sensible, healthy lifestyle changes. That’s the way to go!
10.17.09 @ 1:05 pm
After reading all these comments, I wish I would’ve checked out this site first. I bought the so called Acai Max for “99 cents” trial and then found an $86 charge on my credit card. I have never bought anything like this before online and like everyone else thought if Rachel Ray and Oprah were behind it then it had to be true. I called the phone # on my statement and spoke to the operator of this SCS House Product that charged me. I haven’t opened the bottle yet, so I am returning it for a full refund, so they say. I hope I get the money back, but I’m not counting on it. Thanks to everyone else’s comments, I’ll know better next time.
10.28.09 @ 2:04 pm
Just bought and then cancelled product within 30 minutes after reading these blogs. The URL Rachelray.com is redirected to the product site. The real Rachael should sue the URL to get that site removed. Hopefully it was really canceled.
11.03.09 @ 1:02 pm
I have also been ripped off, however, I am NOT going to sit by and do nothing about it. I have contacted the BBB and made a formal complaint. I arthorized the $0.99 to be taken from my account for S&H(What an idiot I was). Now they take whatever they want from my account whenever they want!!! $0.03 the next day, $2.59 a week later, $86.42 after I cancelled and so on. This has got to be stopped before anyone else becomes their victim. I have cancelled my bank card and will close my account if it continues. When I called their service dept. to cancel, I couldn’t believe how rude, evasive & dishonest they were. PLEASE warn your family/friends of these nasty people and help put them out of business.
11.17.09 @ 10:58 am
Just got scammed on the Acai product as well. I saw Rachael Ray’s name and thought she was endorsing the product. I should have looked here 1st. Guess I am not the first one to be scammed. The website said only 1.95 per bottle. They then charge 83.95 14 days after the 1.95 charge. Total scam! As a consumer, I am not that surprised. However I am very surprised that Rachel Ray is unable to make them stop if she really does not authorize there use of her name.
11.17.09 @ 4:48 pm
ALWAYS READ THE SMALL PRINT ON WEB SITES!!!!! If everyone took the time to read the small print you would see they are going to charge you over and over. Buyer beware and do not purchase something without reading all information.
12.09.09 @ 4:29 pm
Thank You Jesus! Lord help me to loose the weight another way now! Almost got me! A year later I see, we still are trying to find the easiest way to loose the “baby” fat!
02.12.10 @ 7:11 pm
I knew it. The add for acai berry that shows you and how much weight you lost and how you recommended it and how you say it will change my life.
Too good to be true. You should sue them Rachel.
05.17.10 @ 12:38 am
I saw the testimonial from Helen Miller and she claims to be from my hometown. Funny thing, when I Googled her name, the same testimonial, photos and all popped up and Helen Miller lives in several communities across the United States. Another case of buyer beware.
01.18.11 @ 9:29 pm
I just saw the same Helen Miller advertisement. She claims to live in my current city of residence also. Glad I checked this out. I won’t be wasting my money on bogus claims.
03.20.11 @ 2:37 am
Thank you for posting this - I figured it was nonsense and thought it awfully convenient that the woman lived in my area. I hope Rachel is taking action against them…if for no other reason, the principle!
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