Last minute lady

Rachael Ray Does Not Endorse Açai Berry Products

Dear friends,

Many of you have brought to our attention concerns regarding solicitations involving Açai Berry products that bear Rachael Ray’s name or photo. Please note that Rachael Ray has not endorsed any Açai Berry products, and she is not involved with the solicitation of any such products. The use of her name or photo in connection with these solicitations is unauthorized. We want to apologize if you have experienced any confusion or inconvenience pertaining to this matter.

245 Responses to “Rachael Ray Does Not Endorse Açai Berry Products”

  1. dolores dapp says:

    I ordered , canceled within two hours after $83 showed up on my debit card instead of $1.97 for trial supply.
    I have been billed on my debit card 3 times for $80 or more and since I canceled, have never received as much as a pst card from these crooks. But how do we get THEM out of business???? No one seems to care, Well not the sheriffs dept, Who do you go to the FBI?

  2. Kim says:

    I too ordered from this scam of a company. Before my trial sample even showed up 3 charges of various amounts from $70-88 was pulled from my account. After being treated rudely by the company I went to my credit union to see what they could do. My credit union had me file a police report and then proceeded action. I got all my money back except for the initial amount of $5 for the trial. A good lesson learned is never give your debit card number for online orders and most if not all magic weight loss products are scams. Old fasioned exercise and eating in moderation are the key!

  3. cheryl r. says:

    So, why doesn’t Rachael sue these people? If you don’t go to her website, you don’t know the truth.

  4. Melody says:

    Thank you all for the comment! I am glad I came to here first before I got suck in to it too. Also thanks for the information on GNC and I would like to share that I just did a search that at Swanson Vitamin (web) also carry it and pretty cheap.

  5. Jessica says:

    I am so upset, my husband told me to research this before buying. I told him no RR and Oprah endorse this product, there are great reviews on the Washington Post. I have about 40 pounds to lose and I am working out, I knew this was too good to be true. I wish I would have found all the websites before I ordered. I’m going too the bank first thing in the morning and canceling my card, hope I can. Wish me luck

  6. samanthe says:

    Why didn’t the producers of the show research the advertisers of acaiberry detox first, instead of taking their money and advertising a scam. I know Racheal does not endorse this stuff, but I really like all the show’s she does. I sometimes get on her web site and that is the 1st. place I have seen it advertised. So I’ve been screwed also, if any one can tell me how to get these people stopped let me know, Thank you !!!!

  7. Kim says:

    I to fell prey to this endosement I am sorry to say. I am a highly educated fan of Rachel Ray’s and did not do enough research. They have charged me $5.95, $24.95 and $64.95 and have refused to refund any of it. The customer service representative that I got in touch with after several unsuccessful tries was very rude she also said I was past my 30 days my order was place on 6/1/09 today is 7/1/09 (30 days by my calculation). Although they had charged my acount before today. I asked to speak to her supervisor. A male named Brian came on the line and said his title was Floor Support Supervisor. He proceeded to tell me he had a graduate degree from the University of Maine (an accredited college and one of the top 10 in New England – his words, not mine). He gave me an addrss to supposedly their customer complaint department the address is Acai Advanced PO Box 17855, Portland Maine 04112. I think we should all write to them.

  8. Robin says:

    I’m another one that just got sucked in. I just ordered the Acai Advanced and Nature Cleanse and received an order confirmation for the Acai that included a welcome/click here section for the LiveLeanForLife program that I did NOT sign up for. I immediately emailed the company –
    - and told them that if any charges other than the shipping charges for the free bottle of Acai Advanced showed up on my card, they would be disputed and I would contact my State Attorney General and the watchdog media on the television network news stations here. We’ll see what happens.

    Rachel you should take steps now to stop this fraud before someone decides to sue you for allowing this to be continued. Love ya girl and don’t want to see that happen. Besides it’s not good for your own reputation!

  9. Jeff says:

    Seems like they are still using your name.{todayshowgen}

  10. Laura says:

    I ordered this product for a girl at work and after I did it I felt extremely uncomfortable about it. When I got home I examined the website to find the fine print that you don’t have time to read because of the supposed time limit they give you for the discounted price! I called them immediately and canceled everything within the 14 day requirement and received two cancelation numbers. However, 30 days later my charge card was charged three times and I didn’t even receive any products. I called them screaming so loudly that my daughter started crying. I did get my money back by going up the company ladder. If you don’t get the satisfaction that you’re looking for you can get your credit card company to give you back the money because this is a known scam. You can also report them to everyone possible, Rachel, Oprah, Attorney General, Better Business Bureau, the President. Someone will finally do something about these people who are out to just screw with hard working people who are just trying to make themselves look and feel better.

  11. Lauren says:

    Hello everyone,
    I literally JUST ordered my free trials then did a little more research and found out I had been scammed. I called my credit card company right away and had my card cancelled before I could be charged. When I mentioned I had been scammed with the Acai Berry free trial’s, the representative I spoke with knew exactly what I was talking about and told me it was happening to a lot of people. I can’t believe this “company” is still getting away with this! They need to be shut down immediately. I learned my lesson! When something is too good to be true, it probably isn’t!!!

  12. Jennifer says:

    This is terribly sad… so many people taken advantage of by greedy, hateful cowards who use RR’s face/name to deceive, hurt, and in some cases destroy lives. It’s really hard to believe it continues with no apparent action taken by RR to stop her good name from being muddied by these con-artists; almost every other day there’s a new entry describing how another person was wronged, thinking that RR used/likes/endorses the acai/cleanse deal. And rightly so- who would think otherwise? Defrauding people is wrong and these crooks need to be made to repay every dime they’ve stolen! I’m thankful I came here before ordering but I wonder why RR (or her legal counsel) has been silent and refrained from taking a stronger stand against these crimes? Making a statement is (was) helpful (in the beginning), but it hasn’t stopped the criminals from associating themselves with her and causing a lot of people a lot of pain!!!!!!! It makes me wonder who, if anyone, monitors the site or actually reads what’s going on with ‘viewer’ comments… it’s sad!

  13. Christi says:

    I can’t believe I fell for this because it was linked to Rachel. It cost me the shipping for both products and an extra $29 not to have to return the bottle.

  14. Ginny says:

    I was tempted but decided not to fall for it until I could find something that was actually Rachael’s stamp on the product. I noticed they misspelled your name so maybe that’s how they get away with it. I don’t know and am glad I didn’t purchase.

  15. Wanda says:

    Dear Rachael,

    I would like to help out by providing the following website addresses, to get those scammers online using your name and photos to promote their scam. It is really unfortunate that you have had to be linked with this and i hope you get em!!
    I started questioning when i read the “terms and conditions”, then i decided to do a little research. Like what are the ingredients? And wouldn”t you know it, not one company advertising had a list. Same with the colon cleanse deal too. So to me it sounded a little shifty and then i read an article by CNN and was convinced. I thought i’d check out your website to confirm the news and sure enough, you have a ton of blogs about it. Which i am so relieved!!
    The one that made me angry was, they claim it’s your diet and your tricks, with a lot of photos of you! and testimonials FROM you!!
    There are a lot more out there! Hope you get em!

    Edmonton, Canada

  16. Dianne says:

    I hope you sue the a** of of these people…….I tied into a site that was UK affilliated and got taken for Euros instead of Canadian Dollars and now my Visa is being tapped for $132.92 twice once a month…I have contacted the bank but may have to change banks and cancel my credit card……..more fool me for believing this crap….X-Files was right…….TRUST NO ONe !!!

  17. Teri says:

    I’m soooo glad I saw this posting. I too was one of the gullible ones and ordered my “free samples”. Luckily I saw this before the product arrived and I was able to cancel my credit card before the charges starting piling up. Thank you very much and I hope that other people read before they buy.

  18. Liz says:

    FYI – these adds might be a scam but cleansing is not. Find a reputable naturopath or health store to work with you. Cleansing is not *the* answer to weight loss but it has a lot of benefits.

  19. marie says:

    Well am i ever glad i checked her website before buying it. I wanted to check out the show that they said that she had about the diet….to find out it is just a scam. Well, i feel for everyone that got sucked in by buying….cause i almost did too. But buyer beware!! There is a lot of fraud out there! So allway check out the source first..or call a number that is posted to see if the number really exist!! Good luck everyone!


  20. Deanna says:

    Whelp, I almost ordered this stuff too! I mean come on… Rachel and Oprah! It’s gotta work! I’m glad I googled further!

    To those that got charged. When YOU CALL tell them YOU want refunds or you’ll report them as fraud. (They are fraud… They are using peoples photo’s that aren’t endorsing their products) OK OK if you read the small print it does basically spell out that they are lying!!!! It says these are not the actual people or their stories!

    If they don’t refund it contact your bank ASAP and file fraud claims so they will assist in getting your money back!

  21. JEN says:


  22. Tina says:

    I was considering ordering the Acai Max / Col-n-x products just yesterday when I saw an ad with a picture of a lady from my local town raving the benefits and a reference that Rachel Ray endorsed the products. I am glad that I checked this blog today before actually ordering! I can’t believe this blog started at the beginning of the year and these people are still be able to project that Rachel endorses these products! Rachel please try and do something to stop this before more innocent people and fans of you are scammed! 9 months is a long time for this to continue.

  23. Sally says:

    I see I am not the only one who was roped into this advertising scheme. I was on the Rachael Ray website and saw a story from a woman in my town. She wrote glowing reviews about Acai and Colodetox products and it did appear as though Rachael was endorsing them. I ordered my “free” trial product in which they advised I had a 14 day trial period. I come to find out that the trial period started the minute I ordered despite the 4-5 days it took to deliver and since I did not call or send it back I was charged $89 for it. I am reporting both companies to the better business bureau. Buyer beware. I would really like to hear more from Rachael on this subject. Thanks.

  24. Barry says:

    I almost got roped into ordering this acai product but then I decided to go check the Rachael Ray webpage myself, and low and behold it was a fraudulent statement made in this advertisement. Stateing that Rachael herself endorsed and has used the product. I have included the url is those at Rachael Ray wish to pursue fraud charges against these people.{msnbc:news}

  25. Deanna says:

    Barry, I almost ordered it too. Thankfully, I decided to just check out the main RR website and found this thread. Good thing I did!!!!! I’ve gone through those ‘free trials’ before and then the company won’t stop charging you. It is a PAIN IN THE REAR. So glad I don’t have to do that again.

  26. Carolyn says:

    Im so glad i came to RR website before i bought this product!It pisses me off that they can use Rachael and Oprah’s name to sell these products.I almost thought i had found a one-stop-shop to losing weight but once again it was a scam! Im going to a herbal store and find something to flush all the bad toxins out!If Rachael wouldn’t have responded to this by telling us it wasn’t endorsed by her i probably would have bought it.Thanks Rachael!!

  27. Marsha says:

    I just purchased Acai Pure Detox that had both RR and Oprah on their site.. I know both have sued to remove their names associated with the product, but I didn’t research before purchasing FREE product. The company also put posts on a friends Facebook that she lost 27 pounds and it was NOT TRUE.. so I cancelled the day after receipt of the pills.. Oh, by the way they are full of caffeine and I couldn’t sleep until 2am after taking one after dinner.

  28. Donna says:

    I too decided to look on the RR official website to see if she had anything posted about Acai Max or ColoDetox XR. Not surprised, she does not endorse these scams. So glad I checked first. However, when I returned to the site, to make a post that RR did not endorse, at the bottom of all of 7 product praising and glorious blogs was a note that “comments were currently disabled”. YEAH RIGHT! SCAM COMMENTS POSTED BY A SCAM COMPANY. I signed up for a pilates class last night. Three nights a week and sensible, healthy lifestyle changes. That’s the way to go!

  29. Audrey says:

    After reading all these comments, I wish I would’ve checked out this site first. I bought the so called Acai Max for “99 cents” trial and then found an $86 charge on my credit card. I have never bought anything like this before online and like everyone else thought if Rachel Ray and Oprah were behind it then it had to be true. I called the phone # on my statement and spoke to the operator of this SCS House Product that charged me. I haven’t opened the bottle yet, so I am returning it for a full refund, so they say. I hope I get the money back, but I’m not counting on it. Thanks to everyone else’s comments, I’ll know better next time.

  30. Sherry says:

    Just bought and then cancelled product within 30 minutes after reading these blogs. The URL is redirected to the product site. The real Rachael should sue the URL to get that site removed. Hopefully it was really canceled.

  31. Donna says:

    I have also been ripped off, however, I am NOT going to sit by and do nothing about it. I have contacted the BBB and made a formal complaint. I arthorized the $0.99 to be taken from my account for S&H(What an idiot I was). Now they take whatever they want from my account whenever they want!!! $0.03 the next day, $2.59 a week later, $86.42 after I cancelled and so on. This has got to be stopped before anyone else becomes their victim. I have cancelled my bank card and will close my account if it continues. When I called their service dept. to cancel, I couldn’t believe how rude, evasive & dishonest they were. PLEASE warn your family/friends of these nasty people and help put them out of business.

  32. Kim says:

    Just got scammed on the Acai product as well. I saw Rachael Ray’s name and thought she was endorsing the product. I should have looked here 1st. Guess I am not the first one to be scammed. The website said only 1.95 per bottle. They then charge 83.95 14 days after the 1.95 charge. Total scam! As a consumer, I am not that surprised. However I am very surprised that Rachel Ray is unable to make them stop if she really does not authorize there use of her name.

  33. JF says:

    ALWAYS READ THE SMALL PRINT ON WEB SITES!!!!! If everyone took the time to read the small print you would see they are going to charge you over and over. Buyer beware and do not purchase something without reading all information.

  34. Rachel says:

    Thank You Jesus! Lord help me to loose the weight another way now! Almost got me! A year later I see, we still are trying to find the easiest way to loose the “baby” fat!

  35. Roberta says:

    I knew it. The add for acai berry that shows you and how much weight you lost and how you recommended it and how you say it will change my life.

    Too good to be true. You should sue them Rachel.

  36. Deb says:

    I saw the testimonial from Helen Miller and she claims to be from my hometown. Funny thing, when I Googled her name, the same testimonial, photos and all popped up and Helen Miller lives in several communities across the United States. Another case of buyer beware.

  37. Mary says:

    I just saw the same Helen Miller advertisement. She claims to live in my current city of residence also. Glad I checked this out. I won’t be wasting my money on bogus claims.

  38. Michelle says:

    Thank you for posting this – I figured it was nonsense and thought it awfully convenient that the woman lived in my area. I hope Rachel is taking action against them…if for no other reason, the principle!

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