The Cleaning Lady

Companies with lifetime guarantees – take advantage!

The old saying “you get what you pay for” really holds true, not only in the quality of the item you are buying, but the service and guarantee. I remember when I was little my dad would mail a taped-up pair of boots to LL Bean that he had worn for years and he would magically receive a brand new pair in the mail a¬†few weeks later. In college my husband would brag about sending a pair of broken sunglasses back to the manufacturer and voila, he would be sporting a new pair weeks later.

I used to more often than not toss an item that broke if I had owned it for a long time or had misplaced the receipt. This summer I decided to take advantage of companies that guarantee their products as chances are, if they don’t replace it, they will repair it or at least do something for you.

I had a mini food processor for a few years that I used on a regular basis. I was grinding nuts one evening and the blade went right through the side of the bowl. The receipt was long gone but I looked online and mailed back the bowl with the blade sticking through it to Cuisinart and they sent me a brand new bowl and blade a few weeks later – no cost, no questions asked. My husband and I received some Cutco knives for our wedding years (15!) ago and didn’t treat them all that well – we put them in the dishwasher, we didn’t sharpen them at home. We sent in six Cutco knives back to the manufacturer, and they mailed back three sharpened knives and completely replaced three others – free of charge.

The bottom line, if something breaks, you have nothing to lose – mail it back! Chances are, a good company will do something for you. Here are some companies that guarantee their products:

  • Cutco
  • LLBean
  • Revo
  • Lands End
  • Cuisinart
  • Zippo
  • The Company Store
  • Tupperware
  • Tervis Tumbler
  • Jansport bags and backpacks
  • Victorinox Swiss Army
  • Vermont Teddy Bear
  • Timberland

7 Responses to “Companies with lifetime guarantees – take advantage!”

  1. Josh Mueller says:

    Hey Rachael,

    Being that I travel so much I really enjoy many of the strategies you teach to quality cooking on the go. Been watching for years. Thanks for the CUTCO shout out on your blog. The product has been in our family for 3 generations and I’m always amazed at how well the company stands behind their product … so much that 10 years ago I became a distributor so I could represent such a great brand.

    It’s good to see that so many of the companies you mention above are brands we use in our home daily. Patagonia is another brand that truly stands behind their product line with a quality service guarantee.

    Best to you & your success.

    Josh

  2. marissa says:

    I love my Cutco too!!!! When I use the 5″ santoku, I pretend I am you haha If you havent tried the soft foods knife (cheese) it is SUPERFANTASTIC!!!! :)
    Cheers

  3. Heather says:

    Great information! I always look for products that are backed with great service and guarantee. I love my Cutco knives!

  4. Dee says:

    You can add anything you buy from REI to the list.

  5. Betty says:

    Some Pampered Chef things carry a lifetime warranty, like the pots and pans and knives. I’ve sent back and got new non-stick pans and a new knife a couple times.

  6. Michelle says:

    I am a sales associate with Cutco knives and it is nice to hear that people enjoy the products through cutco. I like to hear positive words about the company I represent.

  7. Kristina Cullen says:

    Add to that list :
    Tweezerman! And Coach!

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